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latest accounts & billings

check out the latest accounts & billing on mate

nbn™ internet, looking to become a MATE?, looking to become a MATE?, accounts & billing | 28 May 2019

MATE does not charge any setup fees for an nbn™ connection. However, if your home is a brand new development, nbn™ may be re...

nbn™ internet, mobiles, nearly a MATE?, nearly a MATE?, nearly a MATE?, already a MATE?, already a MATE?, already a MATE?, accounts & billing | 25 January 2022

You can access the MATE self-care portal via the following link: mymate.letsbemates.com.au. The portal is accessible via deskto...

nbn™ internet, looking to become a MATE?, nearly a MATE?, already a MATE?, already a MATE?, already a MATE?, accounts & billing, faults & outages | 1 August 2019

Any downtime credit is awarded from when a fault is first logged with MATE to when the network provider advises that they have ...

nbn™ internet, looking to become a MATE?, nearly a MATE?, already a MATE?, already a MATE?, already a MATE?, accounts & billing, faults & outages | 1 August 2019

Credit can not be provided if a fault or service disruption is deemed to be outside the Network Boundary Point (NBP) or is an i...

looking to become a MATE?, looking to become a MATE?, adsl+home phone, accounts & billing | 29 May 2019

We do not charge a setup fee to connect an adsl service. However, depending on the situation, a standard Telstra connection fee...

adsl+home phone, already a MATE?, already a MATE?, accounts & billing | 19 July 2019

Free Standing House with direct lead-line cable from the street to the house It is the carriers (Telstra) obligation, to ensur...

looking to become a MATE?, nearly a MATE?, accounts & billing | 19 July 2019

Your MATE connection will be invoiced monthly on the anniversary of your sign up date. For example, if a service is activate...

looking to become a MATE?, nearly a MATE?, already a MATE?, accounts & billing | 11 November 2021

Our billing system sets your bill cycle as the date you sign-up with MATE. An invoice is generated on your sign-up date for ...

nbn™ internet, mobiles, nearly a MATE?, nearly a MATE?, nearly a MATE?, already a MATE?, already a MATE?, already a MATE?, accounts & billing | 25 March 2021

Your MATE account number (or what we like to call your MATE code) is a six (6) or eight (8) digit number that was sent to you v...