Sorry mate, our Aussie-based support team takes a well-earned break on national public holidays, so we’re not available by phone or live chat on those days.
Don’t worry though, we’ll be back in action the next day, ready to help with anything you need.
If you’re not sure whether it’s a public holiday, or just want to check our usual support times, you can find them in What are MATE’s customer support hours?
💡 Tip: Outside our support hours, our chatbot Grace is available 24/7 and might be able to point you in the right direction.
