5G mobile is here! As a special introductory offer, get our new soul mates 60GB 5G mobile plan for just $40/month! Make the switch today!

we are keeping it local mate

no offshore support and no lengthy phone queues

support operating hours

8.30AM – 7.00PM Monday – Saturday Australia wide
let's talk

not one of our mates yet? let's talk!

don’t worry, we won’t bite.

Please submit your query using the form below.

  • We must follow legislated rules to authenticate your identity and protect our customers from fraud and identity theft.

    We are required to use Multi-factor identity authentication (MFA) processes for all high-risk transactions. This is to make sure the person requesting a transaction or information is really you, or your authorised representative.

    Read more information about this process here.
  • This field is for validation purposes and should be left unchanged.
MyMATE app
myMATE - our new mate, in your pocket
Get it on Google Play Download on the App Store