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Want to save money on business nbn plans?

Switch to MATE and help your small business save money with great value business plans and mobile plans, award-winning Aussie nbn service and no contracts!

Great value nbn for business with unlimited data

unlimited data business nbn from just $55 per month with no lock-in contracts, award-winning Aussie service and no setup fees! switch your broadband services to MATE and save!

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Great value mobile plans with big data caps

mobile plans with a min cost of just $25 per month on Australia’s trusted network! transfer your existing services to a MATE postpaid plan with unlimited talk and text, no lock-in contracts and data banking. smarter mobile for business with a service provider you can trust!

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Support from a local for your internet connection

no overseas call centres, switch your business nbn plans and mobile to MATE and get award-winning Aussie support and unlimited data nbn! we employ local staff with a passion for providing phenomenal customer service!

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Frequently asked questions

Why are there no plans for business nbn listed on the website?

Our nbn for business plans are the same for individual customers as well as business customers. They all offer unlimited data internet services across the National Broadband Network (nbn), including all different nbn connection types like Fixed Wireless, Fibre to the Premises (FTTP), Fibre to the Curb (FTTC) and more.

Other internet providers tend to bump up the price of business nbn and business mobile broadband plans, even if it's providing the same nbn services and nbn speeds. At MATE, we make sure our value is delivered to individuals as well as businesses across the nbn network. We want you to get an advantage with the nbn rollout!

You don't have any nbn business packages listed?

As one of Australia’s leading internet service providers, we recognise that every business has unique internet requirements, and a one-size-fits-all approach to nbn business internet plans may not suit everyone. That’s why instead of offering a standard business nbn package like many other business nbn providers, we provide a range of residential-grade nbn plans that can accommodate the specific needs of your business.

Whether you need a static IP address, unlimited calls, or a mobile phone on Australia’s trusted network, MATE has options for you. For those who want a basic nbn connection with the actual speeds they’re paying for, MATE also offers ideal plans. Small businesses and entrepreneurs can easily find a plan that suits their individual needs and preferences.

I want to learn more about the nbn network and business internet, what do I do?

Simply fill in our business form with as much info as possible on your phone and nbn services provided by your current service providers. Tell us what requirements you have, such as a static IP or phone calls then one of our team will give you a call to talk you through the best option internet plan for your business needs!

Does MATE offer business grade services?

MATE's internet services are residential grade.

MATE does not offer priority assistance services. If anyone at your Service Address has a life-threatening medical condition, please seek a provider that can offer you a priority assistance service.

This service is not suitable if you require an uninterrupted service.

As this is a residential-grade service, any credits/compensation for outages or disruptions fall under our standard compensation policy.

You are not eligible to claim, nor can we be held liable for any business interruption, economic loss, stress, inconvenience or interim service charges.

Why might internet speeds vary on an nbn plan?

There are several factors that can cause fluctuations in internet speeds on an nbn plan, even for business nbn customers. These factors include:

  • Location: Depending on your proximity to the network infrastructure, your connection speed might be affected.

  • Device capabilities: The age and specifications of your devices can impact the speed at which they can process and handle internet traffic.

  • Local conditions: Environmental factors—such as building materials and physical obstructions—can interfere with the signal and impact your internet speed.

  • Distance from the base station: As the distance between your devices and the network base station increases, the signal strength may weaken, causing reduced speeds.

  • Local conditions: Environmental factors—such as building materials and physical obstructions—can interfere with the signal and impact your internet speed.

  • Concurrent users: As the number of users connected to the internet simultaneously increases, the available bandwidth might be shared, resulting in slower speeds.

  • Hardware and software configuration: The efficiency of your network equipment and software can significantly influence your overall internet speed.

  • Download/upload destination: The speed at which you can access specific websites or online services may vary depending on the server locations and the network paths between your device/s and these servers.

Can I upgrade or downgrade my nbn business plan if my company’s internet requirements change over time?

Absolutely! At MATE, we understand that businesses evolve and their internet requirements may change over time. As a result, we offer the flexibility to upgrade or downgrade your nbn plan as needed without paying for any plan change fees. We prioritise customer satisfaction and want to make sure you get the best value for your internet service, allowing you to seamlessly adapt your plan to your company’s changing needs.

Our unlimited data plans are designed to cater to various business requirements and we provide award-winning Aussie support to help you make the right choice. Plus, our 1-month money back guarantee means that if you’re not 100% satisfied with your MATE nbn service, we’ll provide a full refund of your plan for free. That means that when you sign up, you can be confident that you're getting the best value for your money.

What are the typical contract terms and cancellation policies for nbn business plans in Australia?

At MATE, we believe in fostering strong connections without tying our customers down to long-term contracts. That’s why we offer all of our nbn plans on a month-to-month basis without any lock-in contracts. We’re committed to providing quality service and value to our customers, and we don’t believe in hidden costs or restrictive terms.

We offer a 1-month money back guarantee, giving you the opportunity to experience our service without any long-term commitment. That means that if you’re not happy with the MATE nbn service you’re receiving after the first month, we’ll give you 100% of your money back free of charge (conditions apply).

If you ever decide to cancel your MATE nbn plan, you can do so without incurring any penalties (conditions apply). To cancel your MATE nbn plan, contact us through the live chat on our website or give us a call on 13 14 13.

How do I know if my business location is eligible for an nbn business plan, and what are the steps to get connected?

To find out if your business location is eligible for an nbn business plan, simply visit our website and enter your address. We’ll provide you with information about the availability of nbn at your location. Plus we’ll help you identify the type of nbn connection your business has or will have, such as Fibre to the Premises (FTTP) or Fibre to the Node (FTTN), which will assist you in selecting the most suitable plan for your needs.

If your business location is nbn-ready, getting connected is simple with MATE. Choose the plan that best fits your business requirements and complete the sign-up process. We’ll take care of the rest, ensuring a smooth transition and a fast, reliable connection.

Can I bundle a phone service with my business nbn plan?

Yes, you can bundle a MATE 4G or 5G mobile plan with your MATE nbn plan to create a comprehensive communication solution for your business. We offer a range of phone plans with unlimited local and national calls, as well as international call packages, 500GB - 100GB of banked data, and more! The best part is: bundling a phone service with your nbn plan can help streamline your business operations and save you $10 per month.

What business nbn speeds does MATE offer?

MATE offers a variety of nbn speed options to cater to the diverse needs of both individual and business customers, with all plans providing residential-grade services and unlimited data. This ensures that businesses can benefit from the same affordable and high-quality internet plans as individual customers, without compromising on value or performance.

Our range of business nbn plans includes the following options:

  • Crikey 25/10 ($65/month)
    For just $65/month, this plan provides typical evening speeds of 24Mbps, suitable for small businesses with light internet usage needs. It’s perfect for basic online activities like browsing, email and social media, as well as streaming HD content on a single device.

  • Ripper 50/20 ($75/month)
    At $75/month, this plan offers typical evening speeds of 47Mbps, ideal for small-sized businesses with moderate internet usage. It can accommodate multiple users and devices simultaneously, supporting activities like video conferencing and cloud-based applications.

  • No Worries 100/20 ($85/month)
    Priced at $85/month, this plan delivers impressive typical evening speeds of 93Mbps, designed for businesses with more demanding internet requirements. It supports more than six users, online gaming and multiple HD streams or a single 4K video stream for high-quality daily entertainment.

  • You Beaut 100/40 ($95/month)
    For $95/month, you can enjoy all the benefits of the Home Fast plan with the added advantage of double the maximum theoretical upload speed—40Mbps instead of 20Mbps. This plan is perfect for businesses that require faster upload speeds for activities such as uploading large files and video conferencing.

  • Fair Dinkum 250/25 ($110/month)
    As a premium choice for businesses, the Fair Dinkum plan offers lightning-fast typical evening speeds of 196Mbps at just $110/month. This plan is great for businesses with heavy internet usage needs, enabling concurrent 4K video streaming, ultra-fast upload speeds and crystal-clear video calls. It’s an ideal solution for businesses that rely on high-speed internet for their daily operations and growth.
By offering a wide range of nbn speed options, MATE ensures that businesses can find the perfect plan to match their specific requirements and enjoy seamless, high-quality internet connectivity.

Can I bundle my MATE nbn business plan with a home phone package?

Yes, you can bundle your MATE nbn business plan with a home phone package. A MATE home phone service allows you to make and receive calls over VoIP using a VoIP-enabled landline phone connected to your residence. By bundling this service with a MATE nbn plan, you can experience the convenience of having both your internet and home phone needs on one bill, saving you money and simplifying bill management. Enjoy the best of both worlds: unlimited data, excellent typical evening speeds, and a convenient home phone service.

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