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If you’re offline and there’s no listed outage in your area below, have you tried a simple reboot of your modem/router?
- Pull out the power cord from the back of your modem/router;
- Leave the power cord out for up to 30 seconds;
- Plug the power cord back in again and allow your modem/router to power up for up to 2 minutes.
If your location appears on the below map as either Outage or Degraded (Degradation) then this is confirmation that your internet service may be affected by an outage.
need more information regarding a network interruption or fault on your internet service?