Big mobile coverage on a trusted Australian network

MATE uses the Telstra Wholesale Mobile Network, learn more here.

The mobile product of MATE uses the Telstra Wholesale Mobile Network, with predicted coverage areas in all Australian major cities, most outer-metro areas and larger regional centres, as well as many smaller towns and transport corridors. Predicted coverage details are available using the coverage map below.

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Visit Telstra's outage page to view upcoming planned and unplanned outages in your area and find out when the outage will be resolved.

Frequently asked questions

How is the Telstra Wholesale Mobile Network used by MATE different from the main Telstra Network?

The Telstra Wholesale Mobile Network provides mobile connectivity plans to retailers and resellers such as MATE.

While it uses a portion of Telstra's main mobile network, there are differences in terms of coverage, speed caps, and services offered. Use the coverage map above to check coverage in your area.

How extensive is the coverage of the Telstra Wholesale Mobile Network used by MATE?

The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population and covers more than 1.7m square kilometres of the Australian landmass when using an external antenna.

What factors might affect the mobile data speed I experience with MATE?

The speed you will experience on your mobile device with MATE is limited by many factors such as:

  • The topography of your location (for example any obstructions of the line of sight to the base station);
  • Your distance from the base station;
  • The local weather conditions (like extreme heat or heavy rain);
  • How many other users are accessing the mobile network from the base station at the same time (i.e., number of concurrent users);
  • Whether your device supports the relevant mobile network spectrum bands;
  • The hardware and software configuration on your device;
  • Any speed cap or other restriction applied to your plan; and
  • The destination of your internet browsing session (eg a busy web server).

What are speed caps and how will they impact my mobile browsing experience with MATE?

Speed caps apply to all MATE mobile plans on the Telstra Wholesale Mobile Network. Available speed caps are 100Mbps, 150Mbps or 250Mbps.

Check your plan's Critical Information Summary on our  mobile plans page to find out which speed cap applies.

It is important to note that the speed cap on your plan is the maximum potential download speed for data included in your plan. Typical speeds will often be lower, as mobile speeds vary due to the many factors listed above.

Speed cap of 100Mbps

Speed cap of 150Mbps

Speed cap of 250Mbps

Typical download speeds

4G: 5Mbps – 100Mbps

5G: 10Mbps – 100Mbps

Typical download speeds

4G: 5Mbps – 150Mbps

5G: 10Mbps – 150Mbps

Typical download speeds

4G: 5Mbps – 180Mbps

5G: 10Mbps – 250Mbps

Typical upload speeds

4G & 5G: 1Mbps – 40Mbps

Typical speeds on 4G only plans are: 2Mbps – 100Mbps

Suitability: Each speed cap (100Mbps / 150Mbps / 250Mbps) is great for regular usage including streaming, browsing and social media.

Can I use 5G on the Telstra Wholesale Mobile Network with MATE?

Yes, you can access 5G, provided you have a 5G-enabled plan and a compatible device. 5G coverage continues to expand across Australia. Use the coverage map above to check 5G availability in your area.

For more information about 5G mobile and the plans available, visit our dedicated 5G mobile page.