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activate online
keep your mobile number or get a new one
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unlimited talk & text
within Australia and to 15 selected overseas countries*!
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no lock-in contracts
no commitment and data banking on all plans
pick your MATE plan
good mates
MATE uses part of
Telstra's 4G and 3G mobile network
5GB data
unlimited calls
to standard national numbers
unlimited SMS & MMS
to standard Aussie numbers
(video MMS excluded)
data banking
up to 100GB
International calls &
SMS
not included
better mates
MATE uses part of
Telstra's 4G and 3G mobile network
18GB data
unlimited calls
to standard national numbers
unlimited SMS & MMS
to standard Aussie numbers
(video MMS excluded)
data banking
up to 100GB
unlimited international
calls & SMS
to 15 selected countries
great mates
MATE uses part of
Telstra's 4G and 3G mobile network
28GB data
unlimited calls
to standard national numbers
unlimited SMS & MMS
to standard Aussie numbers
(video MMS excluded)
data banking
up to 100GB
unlimited international
calls & SMS
to 15 selected countries
best mates
MATE uses part of
Telstra's 4G and 3G mobile network
34GB data
unlimited calls
to standard national numbers
unlimited SMS & MMS
to standard Aussie numbers
(video MMS excluded)
data banking
up to 100GB
unlimited international
calls & SMS
to 15 selected countries
soul mates
MATE uses part of
Telstra's 4G and 3G mobile network
40GB data
unlimited calls
to standard national numbers
unlimited SMS & MMS
to standard Aussie numbers
(video MMS excluded)
data banking
up to 100GB
unlimited international
calls & SMS
to 15 selected countries

*mobile pricing is for a SIM only mobile plan. price includes GST. MATE uses part of the Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97% of the population with 4G. download our mobile CIS.
why mate mobile?
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no contracts, ever
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unlimited national talk & text
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Australia’s trusted network
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all Aussie based support

3 steps
to mobile
freedom

1choose plan
choose your plan online, starting from just $20 per month!

2get your sim
we'll send your sim card directly to your door within 2 - 10 business days

3enjoy!
enjoy unlimited talk and text on Australia's trusted mobile network
frequently asked questions
can I keep my existing mobile number?
Yes, you can retain your existing mobile number. You do so via a self activation process which you can complete here once you receive the SIM card(s)
what is data banking?
Data banking allows you to keep your unused data each month!
Let’s say you are on our 30GB mobile plan - in this case, you would start your monthly cycle with 30GB of data. At the end of the month, you’ve only used 15GB of your allocated data.
Instead of losing the remaining 15GB of mobile data, it will effectively get added to your "bank" for when you need it. You would now have a total of 45GB of data (30GB for this month + 15GB of "banked" data from last month).
what countries are included in the unlimited international calls and SMS?
Unlimited calls and SMS to the following 15 countries are included on selected plans at no additional cost:
- 1 – Canada
- 2 – China
- 3 – Germany
- 4 – Greece
- 5 – Hong Kong
- 6 – India
- 7 – Ireland
- 8 – Malaysia
- 9 – New Zealand
- 10 – Singapore
- 11 – South Korea
- 12 – Thailand
- 13 – United Kingdom
- 14 – USA
- 15 – Vietnam
Any calls made to countries not on the above list are charged at various rates
when will the SIM card be sent to me?
Your SIM card(s) will be dispatched when your order is processed and payment is taken. SIM card(s) are shipped via Australia Post within 2 – 5 business days.
do I have to pay for delivery?
Nope! We'll ship out your SIM card(s) free of charge, once your order is processed.
can I get a mobile plan without a mate internet service?
Yes, you certainly can! Our mobile plans are available on their own, but bundle your mobile with a MATE nbn plan and you'll save $10 per month on your internet!
are there any contracts?
None! Ever. This is a no-contract SIM only mobile plan
important mobile stuff
mobile – price table summary
This is the summarised MATE mobile price table
general |
|
Increments (Calls) | Per 60 seconds |
Increments (Data) | Per Kilobyte (kB) |
Standard Text Message (SMS) | 160 characters |
call pricing |
|
Emergency Calls (000, 112) | Free within Australia |
1800 Numbers | Free within Australia |
13/1300 Numbers | Free within Australia |
1100 Dial Before You Dig | Free within Australia |
19 Numbers (Special Services) | Disabled – Not Available |
Directory Assistance (1223) | Flagfall $0.95 + $0.05 per minute |
Call Forwarding Australia | $0.55 per minute |
Call Forwarding International | Charged at International Call Rates |
National Video Calling | Flagfall $0.33 + $0.88 per minute |
International Video Calling | Flagfall $0.44 + $1.48 per minute |
Telstra Mobile Satellite | Flagfall $0.39 + $1.20 per minute |
Optus MobileSat | Flagfall $0.36 + $1.98 per minute |
other pricing |
|
Voicemail Retrieval | Free within Australia |
National Fixed Line Calls | Free within Australia |
National Mobile Network Calls | Free within Australia |
Flagfall | Free within Australia |
National SMS | Free within Australia |
International SMS | $0.75 per SMS |
SMS to 13/1300 | $0.11 per SMS |
SMS to 18/1800 | $0.11 per SMS |
Premium SMS (e.g. to 1-900 numbers) | Disabled – Not Available |
SMS to Telstra Mobile Satellite [014710, x1, x2, x4, x5, x6] | $0.50 per SMS |
SMS to Optus MobileSat [01451, x2, x3] | $0.50 per SMS |
National MMS | Free within Australia |
National Video MMS | $0.77 per MMS |
International MMS | $0.75 per MMS |
International Video MMS | $0.77 per MMS |
MMS Telstra Mobile Satellite [014710, x1, x2, x4, x5, x6] | $0.77 per MMS |
MMS Optus MobileSat [01451, x2, x3] | $0.77 per MMS |
Excess data | $10.00 per 1GB up to a maximum of 5GB, then capped |
iMessage Activation | Free within Australia |
estimated data usage
The amount of data you will use depends on what services/features you access on your MATE mobile service. Some types of files or features use a lot of data. These include:
- downloading music, photos, movies and software;
- software updates;
- streaming video (such as YouTube);
- playing mobile games online;
- sending emails with large files attached (such as video, music or picture files);
- uploading – such as loading photos and videos onto your social networks like Facebook, Instagram, Twitter etc.
- video and voice calling.
Knowing how much data different activities, like emailing, browsing the internet, and streaming video or audio content use can also help you to keep your data use in check. See an example below:
activity |
approximate data used |
Sending or receiving 40 emails without attachments | 2 MB |
Visiting 5 different web pages | 2 MB |
Browsing Facebook for 10 minutes | 3 MB |
Streaming 10 minutes of audio content | 10 MB |
Streaming 10 minutes of video on YouTube (standard definition) | 70 MB |
Making a 10 minute call on Skype (standard not video) | 10 MB |
Uploading 10 photos | 40 MB |
Important information if you are porting (transferring) your mobile number from another mobile provider:
(a) To protect customers from unauthorised ports, an additional identity verification process will be used to verify the identity of the person making a porting request, prior to the mobile service number being ported;
(b) In the event you suspect that your mobile service number has been fraudulently ported you should immediately contact:
(i) the Australian Federal Police or the relevant State or Territory Police; and/or
(ii) government services that support customers whose mobile service number is the subject of an unauthorised port. Currently these kinds of services include Scamwatch (https://www.scamwatch.gov.au/) and IDCARE (https://www.idcare.org/).
If you suspect the occurrence of unauthorised porting of your mobile service number, you should:
(a) contact your mobile carriage service provider for assistance; and/or
(b) contact your financial institution(s)
what are SIM only mobile plans?
If you’ve been locked into a long mobile phone contract with your telco, there may be a bunch of regrets associated with the signing of that document. It can be frustrating being locked into a contract that can last up to two years with any of the major mobile network providers, but the news is good if yours is soon coming to an end.
All the major telecommunications companies offer what is called a ‘SIM only’ option for mobile phones. These SIM only mobile plans can be pretty handy and mobile SIM only plans are typically available in either prepaid or post-paid options.
so, what is a SIM only mobile plan?
SIM only mobile plans mean that instead of having to buy a new
handset every time your contract runs out, you can re-use any
unlocked handset you like for the duration of the plan. Instead
of the provider supplying you with an overpriced phone that you
need to pay off for the next two years or more, you get to bring
your existing phone to them, and select the mobile SIM only
plans that suit you best.
Telecommunications technology in
Australia has advanced dramatically in the last few years and
will continue to move forward at a speedy pace. However, this
doesn’t mean that your current phone is not good enough to keep
for your next plan. The best part about SIM-only mobile plans is
that you get to choose your own device; whether it’s a
hand-me-down phone from a member of your family or a brand new
phone you were gifted, there is nothing limiting you to the
options the providers force you to choose from.
what happens once I have locked in SIM only mobile plans?
Instead of receiving a new mobile phone, for your SIM only mobile plan you will receive a new SIM card which will be connected to our network. All you need to do from here is insert it into your existing unlocked mobile phone, activate it online and choose your plan. No contract, no annoying paperwork to fill out for a new phone, just a simple process that will have you ready to go in no time.
what is a SIM card?
A SIM (Subscriber Identity Module) card is the small detachable card that stores the data required to recognise you as a subscriber on the network. SIM cards can be removed and added to any device that is unlocked and used as normal. An ‘unlocked’ device is a phone that is not secured to a specific contract or provider. When you purchase a phone under contract from a major telco, the phone will typically be locked so you can only use it with that company. An unlocked phone means you can use it with any company. Once you have ended a contract and paid out your phone, you can ask your provider to unlock it.
what features do SIM only mobile plans have?
Your SIM only mobile plans will have all the features,
inclusions, and extras that your previous long contract-based
plan has. It does have one thing more that you cannot get with a
long contract, however, and that is flexibility.
SIM Only
Mobile Plans, like standard contract plans, will typically
include standard national SMS and MMS, national voice calls,
voicemail, and a selected data package. Our plans offer
unlimited national calls and texting within Australia so that
you can contact your mates any time of the day, no worries.
There is also no lock-in plans, so if you change your mind,
you’ll be right. We also offer cheap data, and best of all, you can bundle it with your nbn and ADSL packages to save $10 per month on your internet!
are mobile SIM only plans right for me?
Mobile SIM only plans come with everything normal mobile plans come with; they just cost less because there is no new handset in the costs. There are many reasons why SIM only mobile plans might be right for you. Here are just a few of those reasons:
- You want to pay less than you are paying now on your current plan;
- You have finished your contract, but don’t like any of the phones available now;
- You already have an unlocked phone that is in good condition, and you want to keep using it. Or maybe, you have a phone that you want to unlock and you’re after byo mobile plans;
- You don’t give two hoots about having the most up-to-date technology, you just want to be able to talk, text and get on with life.
Can I keep my old phone number?
Depending on the new mobile SIM only plans provider, you can often keep your existing phone number. This is called mobile number porting – which is basically transferring your old number to your new non contract SIM cards. Of course, if you start BYO mobile plans with us, you can retain your existing mobile number. You can do this via our self-activation process online, which you complete once you receive your new SIM card.
why choose us for your mobile SIM only plans?
Forget Telstra mobile plans SIM only. If you’re looking for SIM card plans that have all the features of a Telstra mobile plan, but don’t want to live with the stress of a long contract, our mobile SIM only plans are a great option. When you sign up with LetsBeMates.com.au to their ADSL and nbn bundle options, you can have fast internet, a great mobile phone plan on the 4G network with unlimited calls and text, and your existing phone number. If this doesn’t sound like the greatest deal since the internet was invented, then you’re kidding yourself.
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