need a hand?
we’re here for our mates - choose any help option below
call us now13 14 13
8.30am - 7pm mon-sat
we’ll call you
talk to our AI
chat to us
we are currently ....
bundle a mobile plan and save $10 per month on your internet!.....get a TIDAL music subscription included on selected mobile plans!
transfer your mobile number or get a new number
within Australia and to 15 selected overseas countries*!
no commitment and data banking on all plans
Yes, with our SIM only mobile plans, you can transfer your existing mobile number. You do so via a self activation process which you can complete here once you receive the SIM card(s)
Data banking allows you to keep your unused data each month!
Let’s say you are on our 40GB mobile plan - in this case, you would start your monthly cycle with 40GB of data.
At the end of the month, you’ve only used 20GB of your allocated data. Instead of losing the remaining 20GB of mobile data, it will effectively get added to your "bank" for when you need it.
You would now have a total of 60GB of data (40GB for this month + 20GB of "banked" data from last month).
The amount of data you can bank varies depending on your plan.
Unlimited calls and SMS to the following 15 countries are included on selected plans at no additional cost:
Any calls made to countries not on the above list are charged at various rates
Your SIM card(s) will be dispatched when your order for a SIM only plan is processed and payment is taken. SIM card(s) are shipped via Australia Post within 2 – 10 business days.
Nope! We'll ship out your SIM card(s) free of charge, once your order is processed.
Yes, you certainly can! Our SIM only mobile plans are available on their own, but bundle your mobile with a MATE nbn plan and you'll save $10 per month on your internet!
None! Ever. This is a no-contract SIM only mobile plan
This is the summarised MATE mobile price table - valid from 01/07/2021
|Increments (Calls)||Per 60 seconds|
|Increments (Data)||Per Kilobyte (kB)|
|Standard Text Message (SMS)||160 characters|
|Emergency Calls (000, 112)||Free within Australia|
|1800 Numbers||Free within Australia|
|13/1300 Numbers||Free within Australia|
|1100 Dial Before You Dig||Free within Australia|
|19 Numbers (Special Services)||Disabled – Not Available|
|Directory Assistance (1223)||Flagfall $0.95 + $0.05 per minute|
|Call Forwarding Australia||Free within Australia|
|Call Forwarding International||Charged at International Call Rates|
|National Video Calling||Flagfall $0.33 + $0.88 per minute|
|International Video Calling||Flagfall $0.44 + $1.48 per minute|
|Telstra Mobile Satellite||Flagfall $0.39 + $1.20 per minute|
|Optus MobileSat||Flagfall $0.36 + $1.98 per minute|
|Voicemail Retrieval||Free within Australia|
|National Fixed Line Calls||Free within Australia|
|National Mobile Network Calls||Free within Australia|
|Flagfall||Free within Australia|
|National SMS||Free within Australia|
|International SMS||$0.75 per SMS|
|SMS to 13/1300||$0.11 per SMS|
|SMS to 18/1800||$0.11 per SMS|
|Premium SMS (e.g. to 1-900 numbers)||Disabled – Not Available|
|SMS to Telstra Mobile Satellite [014710, x1, x2, x4, x5, x6]||$0.50 per SMS|
|SMS to Optus MobileSat [01451, x2, x3]||$0.50 per SMS|
|National MMS||Free within Australia|
|National Video MMS||$0.77 per MMS|
|International MMS||$0.75 per MMS|
|International Video MMS||$0.77 per MMS|
|MMS Telstra Mobile Satellite [014710, x1, x2, x4, x5, x6]||$0.77 per MMS|
|MMS Optus MobileSat [01451, x2, x3]||$0.77 per MMS|
|Excess data||No automatic charge. $10.00 per 1GB bolt-ons available (maximum of 5)|
|iMessage Activation||Free within Australia|
The amount of data you will use depends on what services/features you access on your MATE mobile service. Some types of files or features use a lot of data. These include:
Knowing how much data different activities, like emailing, browsing the internet, and streaming video or audio content use can also help you to keep your data use in check. See an example below:
approximate data used
|Sending or receiving 40 emails without attachments||2 MB|
|Visiting 5 different web pages||2 MB|
|Browsing Facebook for 10 minutes||3 MB|
|Streaming 10 minutes of audio content||10 MB|
|Streaming 10 minutes of video on YouTube (standard definition)||70 MB|
|Making a 10 minute call on Skype (standard not video)||10 MB|
|Uploading 10 photos||40 MB|
(a) To protect customers from unauthorised ports, an additional identity verification process will be used to verify the identity of the person making a porting request, prior to the mobile service number being ported;
(b) In the event you suspect that your mobile service number has been fraudulently ported you should immediately contact:
(i) the Australian Federal Police or the relevant State or Territory Police; and/or
(ii) government services that support customers whose mobile service number is the subject of an unauthorised port. Currently these kinds of services include Scamwatch (https://www.scamwatch.gov.au/) and IDCARE (https://www.idcare.org/).
(a) contact your mobile carriage service provider for assistance; and/or
(b) contact your financial institution(s)
If you’ve been locked into a long mobile phone plan contract with your telco, there may be a bunch of regrets associated with the signing of that document. It can be frustrating being locked into a contract with excess data charges that can last up to two years with any of the major mobile network providers, but the news is good if yours is soon coming to an end.
All the major telecommunications companies offer what is called a sim only plan for mobile phones. These SIM only mobile plan can be pretty handy and mobile SIM only plans are typically available in either prepaid or postpaid options. Most of them will include unlimited standard national calls but many of them will come without any lock in contracts.
SIM only mobile plans mean that instead of having to buy a new handset every time your contract runs out, you can re-use any unlocked handset you like for the duration of the plan. Instead of the mobile network provider supplying you with an overpriced phone that you need to pay off for the next two years or more, you get to bring your existing phone to them, and select the mobile SIM only plans that suit you best. Depending on the plan and the provider, some SIM only plans will offer features like data sharing, unlimited standard international SMS, and may not have any excess data charges - but check with the provider itself if you want specific information on features like standard national calls, max speed data and unlimited standard international SMS. Some providers may even cater for premium services, though these will usually come with excess data charges.
Telecommunications technology in Australia has advanced dramatically in the last few years and will continue to move forward at a speedy pace. However, this doesn’t mean that your current phone is not good enough to keep for your next plan. The best part about SIM-only mobile plans is that you get to choose your own device; whether it’s a hand-me-down phone from a member of your family or a brand new phone you were gifted, there is nothing limiting you to the options the providers force you to choose from.
Instead of receiving a new mobile phone, for your SIM only mobile plan you will receive a new SIM card which will be connected to our network. All you need to do from here is insert it into your existing unlocked mobile phone, activate it online and choose your plan. No contract, no annoying paperwork to fill out for a new phone, just a simple process that will have you ready to go in no time. At MATE, all of our mobile plans include unlimited standard local calls, unlimited standard national calls, and unlimited calls to mobiles within Australia. There’s also no excess data charges, data allowance is generous on every plan with max speed data available on Australia’s trusted 4G network and best of all our SIM only plan comes with no lock in contracts!
A SIM (Subscriber Identity Module) card is the small detachable card that stores the data required to recognise you as a subscriber on the network. It will allow you to make all your calls - whether its standard national calls, video calls, or use your included mobile data, SIM cards can be removed and added to any device that is unlocked and used as normal. An ‘unlocked’ device is a phone that is not secured to a specific contract or provider. When you purchase a phone under contract from a major telco, the phone will typically be locked so you can only use it with that company. An unlocked phone means you can use it with any company. Once you have ended a contract and paid out your phone, you can ask your provider to unlock it.
SIM only mobile plans will have all the features, inclusions, and extras that your previous long contract-based plan has. It does have one thing more that you cannot get with a long contract, however, and that is flexibility.
SIM Only Mobile Plans, like standard contract plans, will typically include standard national SMS and MMS, national voice calls, voicemail, and a selected mobile data package. Some plans with various providers may include data sharing, international roaming, and may not have excess data charges, particularly if it is a prepaid product.
At MATE, our plans are ideal for your mobile plan, offering a postpaid option with no excess data charges, hefty mobile data allowance, no lock in contracts and all using Australia’s trusted network - the telstra mobile network (wholesale) plans offer unlimited national calls and texting within Australia so that you can contact your mates any time of the day, no worries. There is also no lock-in plans, so if you change your mind, you’ll be right. We also offer cheap mobile data, and best of all, you can bundle it with your nbn and ADSL packages to save $10 per month on your internet!
Mobile SIM only plans come with everything normal mobile plans come with; they just cost less because there is no new handset in the costs. There are many reasons why SIM only mobile plans might be right for you. Here are just a few of those reasons
Depending on the new mobile SIM only plans provider, you can often keep your existing phone number and automatically switch this to a new provider. This is called mobile number porting – which is basically transferring your old number to your new non contract SIM cards. Of course, if you start BYO mobile plans with us, you can retain your existing mobile number. You can do this via our self-activation process online, which you complete once you receive your new SIM card.