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latest looking to become a MATE?s
check out the latest looking to become a MATE? on mate
nbn™ internet, looking to become a MATE?, looking to become a MATE?, looking to become a MATE?, looking to become a MATE?, mobiles, nearly a MATE?, nearly a MATE?, nearly a MATE?, nearly a MATE?, already a MATE?, already a MATE?, already a MATE?, already a MATE?, accounts & billing, faults & outages | 7 September 2023
does MATE offer priority assistance?
MATE does not offer Priority Assistance. Priority Assistance is a service designed to help people with life-threatening medi...
nbn™ internet, looking to become a MATE?, looking to become a MATE?, accounts & billing | 28 May 2019
are there any nbn setup fees?
MATE does not charge any setup fees for an nbn™ connection. However, if your home is a brand new development, nbn™ may be re...
looking to become a MATE?, looking to become a MATE?, adsl+home phone, accounts & billing | 29 May 2019
are there any adsl setup fees?
We do not charge a setup fee to connect an adsl service. However, depending on the situation, a standard Telstra connection fee...
looking to become a MATE?, nearly a MATE?, accounts & billing | 19 July 2019
how does the bill cycle work and do I need to pay upfront?
All new accounts require upfront payment of all charges for your order to be processed. Your MATE connection will be invoice...
looking to become a MATE?, nearly a MATE?, already a MATE?, accounts & billing | 11 November 2021
I've received an invoice, but my service is not active
Our billing system sets your bill cycle as the date you sign-up with MATE. An invoice is generated on your sign-up date for ...
looking to become a MATE?, nearly a MATE?, accounts & billing | 19 July 2019
when do I receive my bill and when is my payment due?
Your invoice issue date (bill cycle) is shown on the first page of your invoice and is based on the anniversary of your sign up...
looking to become a MATE?, nearly a MATE?, already a MATE?, accounts & billing | 5 December 2023
how do I update my payment details?
To update your credit/debit card details, use our self-care portal. When logging in, if you do not know your password, you c...
looking to become a MATE?, accounts & billing | 3 March 2020
what are your terms and conditions?
By signing up with MATE, you agree: ● to the details of your selected internet or mobile plan; ● to our terms and conditio...
nbn™ internet, looking to become a MATE?, looking to become a MATE?, looking to become a MATE?, looking to become a MATE?, nearly a MATE?, nearly a MATE?, nearly a MATE?, nearly a MATE?, already a MATE?, already a MATE?, already a MATE?, already a MATE? | 27 October 2023
what are your live chat open hours?
Our AI support bot, Grace, is available 24/7 to assist you and she's super helpful! If she can't assist with your specific r...
