If you’ve received an email about a price change, we want to be upfront about what’s changed and why.
At MATE, we’re all about giving you great value and a service you can rely on. From time to time, that means we need to adjust our pricing to keep things running smoothly and continue improving what you get.
Why prices are changing
Keeping things running strong
Like most providers, our costs have gone up — including network and operating costs. These changes help us keep delivering the service you expect.
Improving your experience
We’ve continued to invest in our network and tools to give you a better overall experience, including improvements to reliability and performance.
Better self-service
We’ve added features like outage updates and improved account management through the myMATE app and self-care portal.
More value on mobile
Our mobile plans now include more data and 5G access on more plans, helping you get more out of your service.
More support when you need it
We’ve extended our support hours, so you can now reach us on Sundays too.
Ways to save
You can still save $10 a month on your internet when you bundle it with a mobile service.
Learn more about bundle & saveWe know price changes aren’t ideal, and we don’t take them lightly. Our focus is to keep delivering a service you can trust and value you can feel.
