Mobile plans

MATE has a range of cracking deals to help you save more and get more out of your internet and mobile service. Here's what's on...

Short answer: No - MATE does not offer Priority Assistance. Priority Assistance is a service designed for people with life-t...

You can access the MATE self-care portal via the following link: mymate.letsbemates.com.au. The portal is accessible via deskto...

If there is a major or significant local outage that affects your MATE service, we will let you know as soon as we can. ⚠️ Wha...

Yes, you can retain your existing mobile number if you switch to MATE! You do so via a self-activation process which you can...

Once you have signed up for a MATE mobile service and you have received your SIM card, you will need to login to our myMATE app...

At MATE, we take your privacy and safety very seriously. We must follow legislated rules when customers transfer (port) thei...

Once you have successfully authorised the transfer of your mobile number to MATE, you just need to wait for the order to comple...

The most common reason why the transfer of your mobile number from another provider fails is due to a mismatch between the info...

latest Mobile planss