latest Already a MATE?s
check out the latest Already a MATE? on mate
Looking to become a MATE?, Looking to become a MATE?, Looking to become a MATE?, Looking to become a MATE?, Internet plans, Mobile plans, Nearly a MATE?, Nearly a MATE?, Nearly a MATE?, Nearly a MATE?, Already a MATE?, Already a MATE?, Already a MATE?, Already a MATE?, Accounts & billing, Faults & outages | 7 September 2023
Does MATE offer priority assistance?
Short answer: No - MATE does not offer Priority Assistance. Priority Assistance is a service designed for people with life-t...
Looking to become a MATE?, Looking to become a MATE?, Internet plans, Nearly a MATE?, Already a MATE?, Faults & outages | 5 March 2021
What does "residential grade" internet service mean?
We can absolutely provide internet to businesses, but all MATE internet services are considered residential grade. nbn offer...
Looking to become a MATE?, Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Already a MATE?, Accounts & billing, Faults & outages | 1 August 2019
What is the Network Boundary Point (NBP)?
The Network Boundary Point (NBP) is the end of the network that nbn is responsible for — anything beyond that point is the resp...
Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 5 March 2021
How do I know if I have a fault or outage? (nbn FTTN/FTTB)
If you are experiencing issues with your nbn Fibre to the Node (FTTN) or Fibre to the Building (FTTB) service, we recommend per...
Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 5 March 2021
How do I know if I have a fault or outage? (nbn FTTP)
If you are experiencing issues with your nbn Fibre to the Premises (FTTP) service, we recommend performing the following steps....
Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 5 March 2021
How do I know if I have a fault or outage? (nbn HFC)
If you are experiencing issues with your nbn Hybrid Fibre Coaxial (HFC) service, we recommend performing the following steps. ...
Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 5 March 2021
How do I know if I have a fault or outage? (nbn FTTC)
If you are experiencing issues with your nbn Fibre to the Curb (FTTC) service, we recommend performing the following steps. ...
Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 5 March 2021
How do I know if I have a fault or outage? (Fixed Wireless)
If you are experiencing issues with your nbn Fixed Wireless service, we recommend performing the following steps. If you are...
Looking to become a MATE?, Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 17 November 2023
How do I log a fault for my internet service?
Having internet issues? Here's how to report a fault Having trouble with your internet? We're here to help! You can quickly lo...
