We can absolutely provide internet to businesses, but all MATE internet services are considered residential grade.
nbn offers different Traffic Classes to service providers, depending on the purpose of the service.
All MATE nbn services operate on Traffic Class 4 (TC 4), which is designed for general internet usage like streaming, browsing and downloading — perfect for homes and most everyday use.
Business-grade nbn services run on Traffic Class 2 (TC 2). These plans are designed for businesses that need more consistent and predictable performance — ideal for things like video calls, cloud systems, e-commerce, and IPTV.TC 2 services also come with enhanced service-level agreements (SLAs), which means faster response times and more support if something goes wrong.
💡 Tip: For most small businesses, a residential-grade service works perfectly fine — especially for browsing, emails, streaming and general day-to-day use. It’s only when your internet is mission-critical that a business-grade service may be worth considering.
MATE does not currently offer business-grade (TC 2) nbn services, so if you’re after guaranteed performance for business-critical applications, a dedicated business-grade provider may be more suitable.
