latest Already a MATE?s
check out the latest Already a MATE? on mate
Looking to become a MATE?, Looking to become a MATE?, Internet plans, Looking to become a MATE?, Looking to become a MATE?, Nearly a MATE?, Nearly a MATE?, Mobile plans, Nearly a MATE?, Nearly a MATE?, Already a MATE?, Already a MATE?, Already a MATE?, Already a MATE?, Accounts & billing, Faults & outages | 7 September 2023
Does MATE offer priority assistance?
Short answer: No - MATE does not offer Priority Assistance. Priority Assistance is a service designed for people with life-t...
Looking to become a MATE?, Internet plans, Looking to become a MATE?, Nearly a MATE?, Already a MATE?, Faults & outages | 5 March 2021
What does "residential grade" internet service mean?
We can absolutely provide internet to businesses, but all MATE internet services are considered residential grade. nbn offer...
Internet plans, Looking to become a MATE?, Nearly a MATE?, Already a MATE?, Already a MATE?, Already a MATE?, Accounts & billing, Faults & outages | 1 August 2019
What is the Network Boundary Point (NBP)?
The Network Boundary Point (NBP) is the end of the network that nbn is responsible for — anything beyond that point is the resp...
Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 5 March 2021
How do I know if I have a fault or outage? (nbn FTTN/FTTB)
If you are experiencing issues with your nbn Fibre to the Node (FTTN) or Fibre to the Building (FTTB) service, we recommend per...
Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 5 March 2021
How do I know if I have a fault or outage? (nbn FTTP)
If you are experiencing issues with your nbn Fibre to the Premises (FTTP) service, we recommend performing the following steps....
Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 5 March 2021
How do I know if I have a fault or outage? (nbn HFC)
If you are experiencing issues with your nbn Hybrid Fibre Coaxial (HFC) service, we recommend performing the following steps. ...
Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 5 March 2021
How do I know if I have a fault or outage? (nbn FTTC)
If you are experiencing issues with your nbn Fibre to the Curb (FTTC) service, we recommend performing the following steps. ...
Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 5 March 2021
How do I know if I have a fault or outage? (Fixed Wireless)
If you are experiencing issues with your nbn Fixed Wireless service, we recommend performing the following steps. If you are...
Looking to become a MATE?, Internet plans, Nearly a MATE?, Already a MATE?, Already a MATE?, Faults & outages | 17 November 2023
How do I log a fault for my internet service?
Having internet issues? Here's how to report a fault Having trouble with your internet? We're here to help! You can quickly lo...
