Your favourite music
All on TIDAL
With TIDAL’s library of over 70 million tracks and 250,000 videos, you’ll get the ultimate music experience, ad-free. Create a playlist or try one of TIDAL’s, hand-curated by music editors and even the artists themselves.
Listen on your terms
Download your favourites with TIDAL’s offline feature. The songs you love are always available – even without Wi-Fi or 4G. Listen on Android, iOS, desktop player and a host of other supported devices. See TIDAL supported devices
Get closer to
Whether it’s a playlist curated by your favorite artist, a behind-the-scenes look before they get on stage, or an in-depth conversation about their craft, TIDAL brings you closer to your music icons.
frequently asked questions
how long does my subscription to TIDAL last?
You will receive a minimum 12-month TIDAL Premium music subscription voucher code (valued at AU$11.99 per month) that will be renewed on an opt-in basis provided you remain active on an eligible MATE mobile plan. You can view the full terms and conditions of the offer here.
I already have an active TIDAL subscription, can I use my existing TIDAL account with MATE?
Yes, you can. Provided you do not have carrier or app store billing, you can add the MATE supplied voucher code to your current TIDAL account. You can find more information about redeeming your TIDAL voucher for existing TIDAL accounts here.
I have an issue with my TIDAL app/service, where do I go?
For any support with TIDAL or activating a TIDAL voucher code, please visit the TIDAL support page.
can I import my playlists from other streaming services I use?
Yes, we want your transition to TIDAL to be as smooth as possible. You can import any current playlists from other streaming services here.
how much data will streaming TIDAL music use?
TIDAL offers two bitrates associated with two different packages: 320kbps for the Premium package (included as part of the MATE voucher code), and 1,411kbps for the HiFi package.
The Premium TIDAL service could use up to 144MB of data per hour and could use up to 1GB of data in just under seven (7) hours.More information can be found here.
what happens to my TIDAL music if I cancel my MATE mobile?
If you downgrade to a non-eligible MATE mobile plan or cancel your MATE mobile plan, any associated, active TIDAL music subscription code will be cancelled.
You can continue to pay for your TIDAL subscription separately and keep your music if you wish to do so.
how many devices can I use simultaneously on TIDAL?
You can use one (1) device in online mode and five (5) devices in offline mode simultaneously with TIDAL.
• Example 1: You could listen to TIDAL on your PC/Mac in online mode and simultaneously listen on five (5) smartphones/tablets in offline mode;
• Example 2: You could listen to TIDAL on your smartphone in online mode, and simultaneously listen on three (3) tablets, and two (2) smartphones in offline mode;
why does my TIDAL voucher code have an expiry date?
You will receive a minimum 12-month TIDAL Premium music subscription voucher code (valued at AU$11.99 per month).
The voucher code will be renewed on an opt-in basis provided you remain active on an eligible MATE mobile plan, so please disregard the expiry date.
You can view the full terms and conditions of the MATE + TIDAL offer here.
I am an existing customer, can I get TIDAL?
Yes, if you are active on or move to an eligible TIDAL + MATE mobile plan, you can opt-in to receive TIDAL. To add TIDAL and/or change your mobile plan, please contact our support team.
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