latest Already a MATE?s
check out the latest Already a MATE? on mate
Looking to become a MATE?, Internet plans, Looking to become a MATE?, Looking to become a MATE?, Looking to become a MATE?, Nearly a MATE?, Nearly a MATE?, Mobile plans, Nearly a MATE?, Nearly a MATE?, Already a MATE?, Already a MATE?, Already a MATE?, Already a MATE?, Accounts & billing, Faults & outages | 7 September 2023
Does MATE offer priority assistance?
Short answer: No - MATE does not offer Priority Assistance. Priority Assistance is a service designed for people with life-t...
Internet plans, Nearly a MATE?, Nearly a MATE?, Nearly a MATE?, Mobile plans, Already a MATE?, Already a MATE?, Already a MATE?, Accounts & billing | 25 January 2022
How do I access the MATE self-care portal?
You can access your MATE self-care portal anytime using the link below: Go to self-care portal Self-care works best on ...
Internet plans, Mobile plans, Already a MATE?, Already a MATE? | 23 June 2025
What communication will I receive if there is a major outage?
If there is a major or significant local outage that affects your MATE service, we will let you know as soon as we can. ⚠️ Wha...
Looking to become a MATE?, Internet plans, Looking to become a MATE?, Nearly a MATE?, Nearly a MATE?, Mobile plans, Already a MATE?, Already a MATE? | 8 September 2025
What is the NAB promotion with MATE?
The NAB MATE promo is an exclusive internet offer for NAB customers. When you sign up for a new eligible MATE nbn® plan using t...
Internet plans, Mobile plans, Already a MATE?, Already a MATE? | 28 August 2025
What was the beIN SPORTS CONNECT promotion with MATE?
If you've received access to beIN SPORTS CONNECT through MATE, here's everything you need to know. This promotion ended on 3...
Internet plans, Mobile plans, Already a MATE?, Already a MATE? | 7 April 2026
What was the Call of Duty: Black Ops 7 Robot Dog Bundle promotion with MATE?
From 3 April 2026 to 4 June 2026, eligible MATE customers who purchased and activated a new eligible MATE internet or mobil...
Nearly a MATE?, Mobile plans, Already a MATE? | 17 February 2023
I've just signed up for a mobile plan, what happens next?
Thanks for signing up! Here’s what happens after you place a MATE mobile order. Step 1 - Payment We process your f...
Looking to become a MATE?, Mobile plans, Already a MATE? | 9 August 2022
How do I get 5G?
To get 5G with MATE, you need: A 5G compatible device that isn't locked to another provider A MATE 5G mobile plan (capp...
Looking to become a MATE?, Mobile plans, Already a MATE? | 9 August 2022
Is 5G available in my area?
You can check 5G availability in your area using our mobile coverage map. To access 5G, you'll need a 5G compatible device a...
