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Looking to become a MATE?, Internet plans, Nearly a MATE?, Already a MATE? | 19 June 2025

The nbn connection box (also known as the Network Termination Device or NTD) is the device that connects your home to the nbn n...

Looking to become a MATE?, Internet plans, Nearly a MATE?, Already a MATE? | 15 November 2024

MATE offers the TP-Link VX230v modem/router for a one-off $165 fee. It’s fully unlocked and comes pre-configured for a seamless...

Looking to become a MATE?, Internet plans, Nearly a MATE?, Already a MATE? | 13 June 2025

When switching to a new nbn provider, it’s important to make sure your connection moves across smoothly, so you don’t end up wi...

Internet plans, Looking to become a MATE?, Nearly a MATE?, Already a MATE? | 30 March 2021

nbn supplied equipment refers to any gear installed at your home by nbn as part of getting you connected to the network. Thi...

Looking to become a MATE?, Internet plans, Nearly a MATE?, Already a MATE? | 2 April 2025

AVC stands for Access Virtual Circuit. It’s a unique code that identifies your active nbn connection - think of it like a booki...

Internet plans, Looking to become a MATE?, Nearly a MATE?, Already a MATE? | 21 January 2025

Need to reschedule your nbn installation appointment? No worries — you can do it yourself in just a few steps. Note: If this...

Internet plans, Looking to become a MATE?, Already a MATE? | 30 March 2021

When moving house, it’s important to know what to take — and what to leave behind. ✅ Take with you: Your modem/router — whe...

Internet plans, Looking to become a MATE?, Already a MATE? | 18 December 2020

If your premises is serviced by nbn Fibre to the Node (FTTN), we can't confirm your maximum speed up to the nbn Network Boundar...