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5 Wi-Fi troubleshooting tips for at-home networks

A recent article in Business Wire points to an increase in mobile broadband with a decline in hard-wired internet service across Australia. Furthermore, the 2017 speed stats improved for Australia as we shed our 55th spot on the list of countries by global internet...

7 Money saving tips for young families with a mortgage

Money can be tight if you are a young family that has a mortgage. As such, you may be looking for ways to cut your spending or increase your savings. If you are looking to cut out unneeded expenses, here are seven money savings tips you should look into. 1. Plan your...

How to make your home more energy efficient

Whether you are looking to shave some cost off of your energy bill or for ways to improve the environment, or both, this blog can help you learn more about making your home more energy efficient. People often look for the big solutions for saving energy, and those are...

Why is your Netflix not working? Try these steps

We’ve all been there. You’re finally home after a long day at work, ready to relax. You pour yourself a drink, plop down on the couch, and fire up Netflix. And…nothing. Your video won’t load, and you don’t know why. Best case scenario, you get some kind of error code,...

How to get Wi-Fi at home in 4 simple steps

Wireless internet connectivity, known as Wi-Fi, is an amazing innovation. Without Wi-Fi, your home internet connection is confined to devices that can connect to your modem with a LAN cable. You’re also limited by the length of that cable - if you need to carry your...

Checking your Wi-Fi connectivity

Few things in life are as aggravating as an inconsistent Wi-Fi connection. Whether you have an upcoming deadline, make your living by live streaming video, or just really want to watch your show without a pause to buffer every five minutes, it can be worth the time to...

Got HDMI connection problems? Do this

With over two dozen HD channels on Australian broadcast television and endless HD content online, being forced to endure media in anything less than 720p is unbearable. You know your HDMI port works and you know your computer's video card has connected to other HDMI...

A step-by-step guide on how to connect to the nbn™

The nbn™ is quickly rolling out across Australia, and you may be wondering how and when to get connected. The good news is it can be pretty simple! Here's a step-by-step guide on how to connect to the nbn™. Step one: Make sure your home is nbn-ready The first step is...

8 Crucial budgeting tips for parents with young families

We get it - kids can be expensive... Before kids, maybe you didn’t worry too much about money or feel the need to budget. But once kids come along, everything changes. It starts with endless nappies, doctor visits, and baby gear. Before long it’s toys, clothes, and...

5 Reasons we keep our support team all-Aussie here at mate

One thing you may not know about our MATE team is that every single one of us is located in Australia! We know that’s a pretty unusual thing for a telco company, so we put together a list of the reasons why we choose to do this. Here are five reasons why we keep our...

What to do when your smart home device won’t connect to wifi

The smart home is the home of the future, right? Home functions happen nearly automatically, as if by magic. Devices understand each other, and they can respond intuitively both to the environment and to your commands. Smart home devices are pretty amazing, and when...

9 Frequently asked questions about the nbn™

The National Broadband Network, or nbn™, will soon deliver high-speed broadband connections to every home and office in Australia. The rollout is ongoing, which can create confusion for some consumers about when they will be connected and how it all works. Here are...

How to set up a guest wifi network at your home

Offering WiFi access to guests in your home is a given for most people. But handing out the password to your home network (or leaving your home network open and password free) brings some unnecessary risk. You never know how much snooping your guests might try if...

Why isn’t 5G rolling out faster?

5G: It’s the next big thing. The successor to today’s 4G LTE cellular network, 5G (NR) promises to revolutionise the way we connect to the internet. 5G offers numerous benefits over today’s standard network, including the promise of an insane speed upgrade compared to...

The easiest way to change nbn™ providers (step-by-step)

Are you tired of your current nbn™ provider and ready for a change? You may be worried that the process of switching is tedious, but in fact, it is much easier than you think. Plus, switching can often get you a better price, more flexibility with your contract, or...

7 Storage hacks to maximise your in-home space

Home storage seems to be an ongoing headache, especially when your home is on the smaller side, making space at a premium. Thankfully, by making a few changes, you can get the most out of the space you have. For interesting, actionable storage hacks you can use to...

9 Home office health tips for remote workers

Keeping yourself healthy when working isn’t always easy. This is especially true when you work primarily at a desk, and stay sedentary. Thankfully, by making some changes to your work routine, you can improve your overall health. If you are one of the nearly 70% of...

How to minimise internet interruption when moving house

If you're moving house and rely on your internet connection for fun, information, or business, you'll want to reduce the amount of time you are without it. But knowing that it must first be disconnected from your current home, and that often, a technician needs to...

5 Essential gadgets and tech items for Airbnb guests

Ideally, a stay in an Airbnb will be substantially different than a visit to a hotel, motel or resort. The Airbnb motto, which is “belong anywhere,” exemplifies this point beautifully. A well prepared Airbnb will have all the pleasantries of home, but might even throw...

The ultimate home office checklist

It’s a corporate perk that is growing in popularity by the day: the freedom to ditch the office and work from home. Maybe your company lets you work from home a couple of days a week, or perhaps you work from home full time. Or your home office supports a side hustle...

How to create a technology budget for your home

In today's day and age, we use several different tech tools in the home and office to conduct daily tasks with ease. Knowing exactly which of these tools work best for you is extremely important so you don't spend unnecessary money. Here are some tips to consider when...

5 Cool at-home pet products powered by wifi

Being a pet owner has become a whole lot easier thanks to advances in technology, notably the onset of whole-house wifi. Today's "smart" pet products are able to feed and keep watch on your pets when you're away from home, giving you peace of mind that your pets are...

3 Risks of public wifi and how to protect yourself

Wifi is a necessity, right? With so many venues and mobile phone companies touting public hotspots, it’s hard not to connect for free. Society has become used to public wifi and the convenience it presents - disregarding the hazards that could come with using these...

7 Ways to stay productive while working remotely

Working remotely is continuing to grow in popularity and becoming a huge part of today’s workforce. According to a study conducted by the International Workplace Group (IWG), almost 50 percent of employees in Australia work on a remote basis for at least half the...

9 Tips to keep your home safe when you travel this holiday season

Home burglaries are more common during the holiday season - for a variety of reasons. For starters, thieves know that Australians are doing their Christmas shopping so there's likely to be valuables inside of homes. And secondly, the holiday season is also a time when...

7 Tips for extending your iPhone battery

"Low battery." With all the texting, talking, streaming, surfing, posting and checking that you perform these days on your iPhone, you're bound to get the "low battery" notification every now and then. But if your battery is draining way faster than you'd prefer, then...

Which factors influence nbn™ connection speed?

Do you remember a time where you had to wait hours to download files from the internet and streaming high-quality video was difficult? Those days are over and better internet is available to just about everyone in Australia thanks to the new nbn™ network system....

How to stay fit and healthy over the holiday season

There’s turkey, ham, cake, chocolate, and probably a few beers and wine. The holiday season is synonymous with indulging in the pleasures of food with your family and friends. It’s easy to say that you won’t become complacent and stick to your normal routines, but...

How much data will my smartphone use?

Your smartphone gives you access to just about any information you would ever need with the click of a few buttons. It's armed with helpful apps, entertaining games, video streaming, and functionality that our pre-Apple society could only have dreamed of. But, how...

How to set up a wireless printer

More and more people are switching to wireless printers in their homes. A wireless printer allows you to print from devices that are connected to your Internet via your Wi-Fi network. These devices include your mobile phone, tablet or laptop. If you have purchased a...

11 Awesome things you didn’t know your iPhone could do

Modern phones come with hundreds of features, some of which you might not even know are there. The iPhone, for example, has been in development for multiple generations and has accumulated many impressive features over the years. Here are a few of the more interesting...

8 Tips for the best in-home wireless entertainment setup

If you enjoy spending time watching television, engaging in movies, or trying your luck at gaming, using an in-home wireless entertainment system will boost your experience with enhanced sound and visuals. Setting up your wireless entertainment system requires a bit...

What is WiFi 6 and how will it affect your home internet?

It's predicted that WiFi 6 will start to roll out in 2019 and soon you will see and hear a lot more about this technology. We all use WiFi and WiFi products in our day to day lives, so learning more about the latest technology is important. Here is some critical...

5 Tips for making the most of your electricity usage monitor

An electricity usage monitor is a device that can help you cut back on your electricity bills, as long as you are using it correctly. Knowing which of your devices are extracting the most electricity, and the time of day that is driving up your bills can be a...

7 HDTV benefits and why you need one in your house

Technology has come a long way over the last few decades. Today’s HDTVs include more features and a better viewing experience than ever before - making now the best time to trade in that junky old set in your living room for a much newer model. Here are seven HDTV...

5 Tips for mastering your home network setup

A few years ago, the only source of entertainment in most Australian homes was watching free-to-air TV channels, listening to the radio, or perhaps watching some random movie or music video on tape. Thanks to advancements in technology, homeowners can now create a...

7 Life hack apps that will transform the way you live

You know how sometimes you have something on your to-do list but you don't really feel like doing it? Like grocery shopping. You know you have to do this every week if you want to eat healthily. Yet, sometimes you opt to relax instead of fighting the hustle and bustle...

Ever wondered what blocks wifi signal?

How much time do you spend online each day? If you’re like most Aussies, it’s a lot. In fact, statistics show that over the past 12 months, internet use down-under totaled over 21.9 billion hours! With 88 percent of the population actively using the internet and a...

what you need to know about your switch to nbn™

Unless you’ve been out of the country for some time, chances are you’ve heard about the nbn™. If you’re an Aussie reading this blog then it is highly likely you are affected by the nbn™ infrastructure project – because it’s a nationwide initiative to improve internet...

What is a network booster and are they worth it?

If you're one of the 88 percent of Aussies who use the Internet regularly you're spending an average of five hours and 34 minutes every day online. Which means you need good Internet service in your home, regardless of how close or far you are to your router. But...

what to look for in a flexible mobile plan

Gone are the days of lengthy 2-to-4 year mobile phone contracts. With an increase in competition and choice in the telco industry, mobile phone contracts are now more flexible than ever. Outdoing the old deals Two-year deals have been the most popular contract for...

What is portable wifi and should you get it?

We are all spoiled with having the internet in our lives, every day. The moment it fails to connect is the moment we need it the most. With a portable wifi router, an affordable internet connection is in the palm of our hands whenever you need it. What is portable...

Should you get a wifi signal booster?

Does your wifi signal tend to drop the moment you go upstairs? Would you love to sit in on the back patio and receive a strong signal? In both cases, a WiFi signal booster may be the answer.  What is a wifi signal booster? Not everyone knows what a wifi booster is or...

4 Benefits of a no contract mobile phone plan

According to an Australian government survey, nearly one-third of the adult residents in our country own a mobile phone but have no fixed landline at home. If you stop to take a moment to think about that number, that’s a whole lot of contracts and restrictions!...

3 Benefits of shared internet (plus a big mistake to avoid)

Does your family have internet access at home? According to Australian government statistics, 97% of households with children under the age of fifteen were connected in 2017. That’s a whole lot of streaming shows, playing video games, and browsing for homework help!...

iPhone or Android? The great debate

If you’re buying your first smartphone, you have a big decision to make: iPhone or Android? They both have loyal followers and passionate haters, and both have definite strengths and weaknesses. Here’s our take on the pros and cons of each. iPhone: Pros Apple is...

8 Tips to speed up your streaming experience

It’s one of the most important questions of our modern age, one that is vitally important to billions of the Earth’s inhabitants: how do you speed up streaming of videos and music from online services like Netflix, Stan, and similar sites? There’s nothing more...

6 Tips on how to improve your mobile phone reception

We all love our smartphones: they bring untold convenience to our lives every day. But isn’t it frustrating when your mobile phone suddenly stops working due to low mobile reception? One minute you’re hearing your friend or business associate clearly, and the next...

13 Things to do at home during an internet downtime

No one enjoys an unplanned internet downtime... The truth is, internet downtime is a giant hassle no matter what time it occurs, day or night, at work or at the coffee shop, when you’re on a deadline or just hoping to stream some Westworld after a long day. Today,...

6 Ways to transform your house into a smart home

Technology is changing at such a rapid pace that you may find it dizzying to keep up! The future is here, and with it comes smart homes. Smart homes utilise the latest technologies to optimize your living space. They accomplish this optimisation via the use of WiFi...

What is the best internet for renters?

When it comes to picking an Internet plan, you always want to make the best decision based on your circumstances. While locking in a low price for several years may sound good if you own your home, it is not something that is ideal if you are still renting. If you are...

7 Tips to prepare an nbn™ ready home

Australia is getting an upgrade and your home is ready, now what? The National Broadband Network (nbn™) project is designed to provide high-speed Internet and phone service to the entire population of Australia. Nbn™ ready homes have all the kinks worked out, so the...

7 Ways to check data usage for your internet plan

We Australians love our online access and statistics from the government prove it. In 2017, there were over 14.2 million internet subscribers. And, in just the last quarter alone, we used over 3.6 million terabytes of data. That’s a lot of funny cat videos and Netflix...

5 Tips on how to manage passwords online and keep them safe

The internet provides us with entertainment and convenience, but it can be scary to share your personal information online. Hacking and identity theft are real fears for internet users. In fact, it has been shown that hacked passwords account for over 80% of data...

How does the nbn™ work?

The National Broadband Network (nbn™) has been called the digital future of Australia, but what is it and how does it work? There are over 20 million Internet users in this country - that’s almost 86 percent of the population, so critical changes in how things are...

The top 7 Netflix movies to watch on a cold winter’s day

It’s raining outside, howling wind shutters against your door, and all you want to do is cosy up on the couch with a gripping story. What do you watch? If you’re a Netflix subscriber your options are (almost) endless! From binge-worthy original series to drama-packed...

11 Insider tips on how to improve your wifi signal

Having trouble with your WiFi signal again? With over 88% of the Australian population using the internet and a global speed ranking of 55, connectivity is bound to have some issues. But as internet signals drop out for no apparent reason, getting frustrated can seem...

9 Creative home renovation tips for a family with a tight budget

Home renovation is a popular hobby for homeowners. Remodeling can help increase the value of a home while also providing a newer, more pleasant aesthetic to an aging home. This makes it more appealing to continue living in an older home. In an attempt to save money,...

Essential reading about nbn™ security systems

As you may already be aware the nbn™ rollout includes installation of new technologies across the nation. Unfortunately, for some older home security systems, this creates incompatibility. If you have a security or alarm system installed in your home, here are some...

6 Tips for beating computer eye strain

Nine out of ten of Australia’s working population have access to the internet. Unless you’re that lucky one, you spend most of your day with your eyes glued to a computer screen. If you’re not reading and replying to emails, you’re probably watching “job-related”...

7 Tips to prevent identity theft online

Identity theft remains a huge problem despite efforts of government organisations to crack down. There are tens of thousands of cases of identity theft in Australia alone. And some other parts of the world such as the U.S. see more than 15 million per year. As an avid...

How to optimise video streaming performance at home

There's nothing worse than getting to a critical scene in a TV show or movie you're streaming only to have the moment ruined by buffering. If this happens often, there are a few tricks and tips you can try to improve the performance of your favourite streaming...

What is the best nbn™ modem on the market?

Aussies have a growing appetite for internet consumption… In fact, the average Australian spends over 24 hours a week on the internet. And as of December 2017, there were 14.2 million internet subscribers in Australia. The demand for internet is still on the rise due...

11 must-know tax deductions for renters

We’ve all heard about the tax benefits of owning property, but what about the massive population of renters? A lot of our MATE’s are renting, which is why they love our no-contract internet plans! To help you out, here are 11 tax deductions that renters can take...

5 things you didn’t know about being our mate

Are you one of the thousands of Australians weighing up your nbn™ provider options? We get it, the rollout of the nbn™ has made picking an internet provider complicated. There are new services popping up that you’ve never heard of before, and all you really care about...

How to set up a home theatre in 5 steps

Have you always dreamed of having the ultimate home theatre to impress your friends and family? Apart from the expense, the thing holding many of us back is the overwhelming task of getting the theatre set up! The good news is that it’s not as hard as you think. Here...

The 7 different nbn™ connection types

Do you find the nbn™ rollout confusing? Don’t worry, you’re not alone. There is a lot of new terms and technology to come to grips with. One area in particular that a lot of people don’t understand is the nbn™ connection types. What are they are how does it affect...

The 10 best Stan shows available to stream

Streaming has quickly become the preferred medium for watching TV shows. It's convenient, inexpensive and most importantly on demand. More traditional pay-TV services are declining, which is due in part to the growth of streaming services, such as Stan, that offer you...

7 ways to check and improve your internet connectivity

If you are noticing sluggishness on a home or work network, the issue doesn't always relate to your Internet provider. As a matter of fact, in a majority of cases, it doesn’t. There are numerous variables that need to be addressed when your internet connectivity is...

internet safety for children – 5 tips and tricks

How much do your kids know about internet safety? With more and more Australians getting access to high-speed internet every day, the likelihood of your children jumping online is inevitable. Our next generation is growing up with tablets, smartphones, and 24/7...

9 renting tips for the first time renter

Renting a home or apartment for the first time is an important step in your life journey. While not as demanding as buying a property, renting still requires a sense of responsibility and planning that many first-time renters aren’t prepared for. At MATE, a number of...

8 energy saving tips for your rental property

We’re always on the lookout for ways our Mate’s can save money and live a stress-free everyday lifestyle, and saving energy is one area that renters and young families can quickly reduce living expenses. Since Mate’s share, we thought we'd put together a list of the...

13 great places you could go with your kids this weekend

A weekend doesn’t have to mean two days home alone with the kids. Instead, there is any number of things you and your family can do while away from work or school to keep you sane and your kids happy! Here are thirteen of our favourite ideas to get your family out of...

8 things you need to know about having a shared family internet

In 2017, more than 13 million Australians were subscribed to an internet access plan. Those subscribers downloaded about 2.9 terabytes of information per quarter, according to the Australian Bureau of Statistics. Shared family internet plans are typically the most...

ever wondered how much data Netflix uses? check this out

After a long Friday night of binge watching Stranger Things, you wake up in your living room with a fright to the sun shining through the curtains. You don’t remember when you fell asleep, and perhaps you’re still a bit confused as to where you even are! Once you...

know your limits with these tips on reducing data usage

Have you noticed that your mobile device is racking up data usage like a starving horse? In today’s age of fancy electronic gadgets and more apps than you could possibly count, data usage can easily go through the roof in a short period of time. There are ways to...

11 essential things to do when moving house

Relocating to a new house can be an exciting experience, especially if you’re upgrading. But we often get caught up in the sheer amount of things that need to get done, and the whole experience can become overwhelming. We’ve put together a list of useful tips that can...

7 cyber safety tips for mums with a young family

As useful as it is to have a reliable Internet connection in your home, you still need to be careful about how it’s used if you have young children. Your kids will never know a time when the Internet wasn’t readily available, and they might not give a second thought...

fundamental household budget tips for young families

Monthly expenses can be a burden for young families. Add a child into the equation, and it can become increasingly difficult to make ends meet. On top of the bills you know you’ll have to pay each month, raising a child can bring a multitude of unforeseen expenses...

7 surprising tips for extending your wifi range

Do these scenarios sound familiar? You’re working from home, it’s a beautiful day outside and you want to set up on the balcony, but your Wifi signal doesn’t extend that far? Or you’re binge-watching the latest season of Narcos on Netflix on your laptop in bed when,...

how to secure your wifi connection at home

Install your router, switch it on, jump on the internet, and you’re away… You don’t need to worry about it any more right? As long as you can quickly access the internet on your smartphone, tablet or laptop, most people don’t see a reason to play around with their...