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TIDAL: How to redeem your code

Mobile, TIDAL | 15 December 2020

Once your eligible mobile service is active with MATE, you will receive a code to redeem and activate your TIDAL HiFi music subscription via email within 24 hours.

Follow these simple steps to get started once you have your voucher code.


How to redeem your TIDAL voucher

Go to the TIDAL redemption page:

Redeem 1

Type in your voucher code and press  “Continue”

Redeem 2

Select the plan and press “Continue” (your HiFi plan will already be pre-selected for you)

Redeem 3

Enter your email address, or complete the sign-up using your Facebook account login.

You can now download the TIDAL app through your mobile app store – Apple App Store (iOS) or Google Play (Android) – and log in.

You can also access TIDAL via your web browser – simply visit and log in.

How to redeem your TIDAL voucher for existing TIDAL accounts

If you already have a TIDAL account, redeeming your voucher is a simple, three-step process.

Existing Redeem Resize 1


Visit and log in to your account.

Existing Redeem Resize 2


In the left-hand menu, click the three (3) dots and then click “Manage Subscription”.

Existing Redeem Resize 3STEP 3

Click Voucher

Existing Redeem Resize 4Enter your voucher code emailed to you by MATE and click continue.

Your TIDAL HiFi subscription has now been updated and any prior billing methods will be suspended while this voucher is valid.

If you have any issues or require support, please visit

TIDAL music streaming subscription via voucher code is included on selected mobile plans*

* For full terms and conditions of this offer, visit