Your first NBN connection starts here!
Plans starting from just $40/month* for the first 6 months with promo code: “MATE30”
Check your fibre connected address
having trouble finding your address?
Step-by-Step guide to getting connected with MATE
Sign up in two minutes on this page ⏱
Check your fibre connected address above 👆
Browse and select one of our unlimited data nbn plans 🛒
Enter your details to get connected - don't forget your MATE30 promo code! 💲
Here's what our mates have to say 👇
Good choice - It's early days still, but so far have had helpful and efficient service. I'm happy with Mate.
Billy
Mate is very easy to use and the support is fantastic. You ring 7pm and you speak to someone who speaks English and is easy to understand. The Mate app shows me everything I need to know about my services. Fast NBN and mobiles work great because they use the Telstra lines and are a good price.
Helen
A solid choice for regular browsing and streaming - Reliable speeds and less disruptions. Best for browsing and streaming. Customer service is responsive. Great discounts. Overall, a solid service!
Susil
Why choose MATE?
Bundle internet & mobile to save
Unlimited data on all internet plans
No lock-in contracts
Frequently asked questions
What is Fibre to the Premises and how does it work?
Fibre to the Premises, otherwise shortened to FTTP, uses an optic fibre line that runs to an nbn network device (box) that will be installed somewhere inside your home. You then plug your modem/router into the connection device.
To connect to the internet on an FTTP connection, you will require a compatible router with a WAN port that will plug into the nbn NTD.
More information about nbn Fibre to the Premises (FTTP) can be found on the nbn website.How do I know if NBN is available in my area?
Simply enter your address above, and we’ll tell you what nbn technology is available for your address. Otherwise, you can visit nbn’s page here to check your address for eligibility.
How long does it take to get connected to the nbn?
If your property is already connected to the nbn network, you can sign up for an eligible FTTP plan and get connected in 1-3 business days. Read more about how fast you can connect to the nbn here.
Do I need an NBN compatible modem/router?
If you supplied your own modem/router (BYO), in the majority of cases your device will work with FTTP but we can’t guarantee this in all cases.
If you’re not sure whether your current modem/router will work when your upgrade to FTTP is completed, we recommend that you contact our support team. You can also find a list of compatible modem/routers for FTTP here.
How do I apply the promo code "MATE30" to get my discount?
When you’re signing up for a new nbn internet plan, there’ll be a section during the checkout process after you select your plan where you “add a promo code”.
Simply input “MATE30” there, and the discount will be applied to your monthly bill for the first 6 months.
Please note: MATE30 is available on selected nbn plans for new customers only. For T&Cs, click here.
Are there any hidden fees or charges?
Absolutely not!
Transparency is key for us. The price you see when selecting your plan is what you pay. And remember, there are no lock-in contracts, so you’re free to adjust your services as you see fit without any hidden fees.
How do the "no lock-in contracts" work? Does this mean I can cancel anytime without penalties?
Exactly right! At MATE, we want to keep you because you love our service, not because you’re tied down.
If you decide to leave, you can do so without any exit fees or penalties.
