why does my internet feel slow?

If websites are taking forever to load, but your Wi-Fi signal seems fine:

• Check your internet speed – Run a speed test and compare it to your plan speeds.
• Check if IPv6 is enabled in your modem/router settings – Here’s how to enable IPv6 on some of the most common modem/router brands.
• Restart your modem/router – It sounds simple, but a reboot of all of your modem/router might often fix sluggish speeds.
• Restart your devices / refresh network settings – Restart all your connected devices to refresh your connection. If you’re on Wi-Fi, forget the network on devices like smart TVs, phones, and laptops, then reconnect. If you’re using Ethernet, unplug the cable, wait a few seconds, and then plug it back in.
• Check for background downloads or activity – Large downloads on other devices can slow down your connection.

Still need help? Get in touch with our support team.