HOT OFFER! Save $180 on selected internet plans + get beIN SPORTS CONNECT included!...Use promo code BEIN30 at checkout! Hurry, limited time only!
If your internet cuts in and out randomly (most people would refer to this as dropouts), try this:
- Check if IPv6 is enabled in your modem/router settings – Here’s how to enable IPv6 on some of the most common modem/router brands.
- Reboot your modem/router – A quick reboot often fixes connection issues.
- Restart your devices / refresh network settings – Restart all your connected devices to refresh your connection. If you’re on Wi-Fi, forget the network on devices like smart TVs, phones, and laptops, then reconnect. If you’re using Ethernet, unplug the cable, wait a few seconds, and then plug it back in.
- Check for Wi-Fi interference – Keep your modem away from thick walls, mirrors, and other electronics.
- Test on a wired connection if possible – If the device you’re using, such as a laptop or desktop computer, is on Wi-Fi, try plugging directly into your modem/router.
- Disconnect extra devices – Too many devices can slow things down.
Still need help? Get in touch with our support team.