Get higher speed nbn® Fixed Wireless!
nbn® has upgraded the Fixed Wireless network, find out what it means for you! 📡
nbn® has upgraded the Fixed Wireless network
With more and more regional Australians needing a solid and reliable internet connection, nbn® has upgraded the nbn® Fixed Wireless network with enhancements designed to give more homes and businesses in regional Australia access to even better broadband.
Enjoy more streaming, gaming and online learning on more devices at once, across a range of high-speed nbn® Fixed Wireless plans available through MATE!
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High-speed nbn® Fixed Wireless plans are only available to customers in selected areas of nbn’s Fixed Wireless coverage.
If you want to know if you can get these plans with MATE, or you have any other questions, leave your details here and we’ll check and let you know if you’re eligible!
nbn® Fixed Wireless
Frequently asked questions about nbn® Fixed Wireless
How is nbn® delivering these upgrades to the Fixed Wireless network?
nbn® are optimising the Fixed Wireless network, including installing the next generation 4G and 5G equipment. This new technology is designed to deliver more reach (by extending the range of the towers from 14km to up to 29kms where possible) and more speed to regional and remote Australia. nbn® is among the first in the world to deploy the 5G technology at this scale for a dedicated Fixed Wireless network.
nbn® are also evolving the network by working with local governments and councils to install new Fixed Wireless towers in selected areas.
When will the new higher speed plans become available?
nbn’s new higher speed plans are progressively becoming available to eligible premises through internet providers like MATE.
nbn® Fixed Wireless Home Fast offers peak download speeds between 200-250 Mbps and upload speeds between 8-20 Mbps. It’s anticipated that by the end of the upgrade program this plan will be available to approximately 90% of the upgraded nbn Fixed Wireless coverage area.
nbn® Fixed Wireless Superfast offers peak wholesale download speeds of 400 Mbps and upload speeds between 10-40 Mbps. It’s anticipated that by the end of the upgrade program this plan will be available to approximately 80% of the upgraded nbn Fixed Wireless coverage area.
Plus, nbn® has boosted speeds on its most popular plan, Fixed Wireless Plus. Wholesale speed capability has been lifted from up to 75/10 Mbps to up to 100/20 Mbps, and this plan is available across 100% of the nbn Fixed Wireless coverage area.
To see the MATE plans built on these tiers and their pricing, take a look at What nbn Fixed Wireless plans do you have?
What speeds can I expect for a Fixed Wireless service?
The speeds you can reach depend on which plan you’re on and the signal at your place. We’ve got a range of Fixed Wireless plans to suit different needs, from everyday browsing right up to our fastest tier.
To see the plans, their speeds and pricing, take a look at What nbn Fixed Wireless plans do you have?
How are satellite premises selected to be upgraded to Fixed Wireless?
nbn® Satellite premises across Australia that will become eligible to connect to Fixed Wireless as part of the upgrades have been selected based on their proximity to the existing Fixed Wireless towers and the strength of the wireless signal that can be expected at the location.
The first step is to place an order for an nbn® Fixed Wireless plan with MATE. We’ll then make an appointment for an nbn® approved technician to attend the premises and test for a Fixed Wireless signal.
Once the signal is acquired, the nbn®-approved technician may put the nbn® outdoor antenna on the roof of the main premises, under the eaves or on a wall. The nbn outdoor antenna can also be put on powered buildings (like a shed, garage or Solar Mount Structure) close to the main premises, with the nbn connection box inside an enclosed area.
Will I experience disruption to my service during the upgrade works?
If you’re currently connected to an nbn® Fixed Wireless plan, you can generally continue using your service as usual during the upgrade works.
However, you may experience a reduction in service and outages as nbn® rolls out the upgrades in your area over several weeks.
I've been notified that my nbn® equipment needs upgrading. What do I do?
nbn® are providing free upgrades of nbn® equipment at selected Fixed Wireless locations to deliver better internet for premises across regional and remote Australia.
If nbn® has identified that your Fixed Wireless equipment requires a free upgrade, you’ll be notified directly by nbn®.
What nbn® equipment will I need?
If you’re connecting to Fixed Wireless for the first time, nbn® will provide an nbn® outdoor antenna and an nbn® connection box, which will be installed during your appointment. You’ll need to make sure you have a modem compatible with the nbn® network when you connect.
You can find more information about Fixed Wireless equipment here.
