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why choose an nbn and mobile bundle

Even though we’re all at what feels like the tail end of the isolation period which has defined much of the way we’re living in 2020, it’s still extremely useful and important to find places in your life where you can save a bit of money, either to begin to recover from any financial trouble which was endured over the isolation period, or just to save some extra money.

One great area where you can save some money is in your telecommunications budget. The telecommunications landscape is always changing, with new computers, handsets and modems coming out every single month. Recently, Australia has seen a drastic change in the telecommunications landscape with the introduction and rollout of the nbn™ network, which has been made to drastically improve the speed and quality of the internet for Australian homes and businesses.

As well as the constantly changing telecommunications landscape, your lifestyle may be drastically changing and as telecommunications can be extremely flexible, making it one of the easier spends to make suit your changing lifestyle.

One example of what makes telecommunications one of the easiest places to save money is bundling. There are many service providers who will bundle the services they offer into packages, in order to provide their customers with some added value. One of the most popular types of packages that service providers have been offering recently is nbn™ and mobile bundles. With so many people trying to find a great deal on both their connection to the nbn™ network and their mobile network, we’ve used this article to list the reasons as to why you should make the most of an nbn™ and mobile bundle.


the completion of the nbn™ rollout

In 2020, it has been stated the nbn™ rollout has nearly been completed, with only a few pockets of the nation left that need to receive the benefits of the nbn™ network. If you’re one of the millions of people that live in Australia’s capital cities, you’ll most likely already be experiencing the high-speed internet that’s associated with the nbn™ network. However, if you’re in one of the few places in Australia where the nbn™ network has yet to be rolled out, you’ll need to pick an nbn™ plan soon or run the risk of not having an internet connection when the nbn™ network does reach your area.

If you’re in an area that’s waiting for the nbn™ network, why not consider bundling your nbn™ plan with a mobile plan from MATE? At MATE, we use part of the Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97% of the population with 4G. This means that no matter where you are in Australia, our nbn™ and mobile packages are perfect for those who live in even the most rural areas of Australia. If you’d like to learn more about our nbn™ + mobile packages, check out our nbn™ plans page, or give our customer service team a call on 13 14 13 today.

having nbn™ and mobile under the same provider

Do you have your nbn™ connection with one provider and your mobile plan with another? Don’t you wish that you could have them under the same provider? Although it’s great to get your nbn™ connection and mobile plan sorted out quickly and easily, especially during these uncertain times, it can pose a problem if you end up picking two separate providers for each service.

The main reason for this problem is that because you have each service with a different provider, you’ll have to do everything that you have to do in order to maintain the services twice. At the end of the month, you’ll receive two bills, which on top of a number of other bills, can become difficult to track. If you’re having issues with both services, you’ll either have to ring two customer support services which can take up a lot of time and effort.


If you have your nbn™ plan and your mobile plan with the same provider, you can remove a lot of hassle that’s associated with having these services with separate providers. You can have your nbn™ and mobile bills in one easy-to-understand bill, and if you do have any issues with your service, you’ll only need to contact one customer service team in order to solve both issues, saving you a heap of time and effort.

At MATE, we understand the convenience that’s associated with having all of your plans with one provider, which is why we offer a range of nbn™ + mobile packages for you to choose from. And, with a range of plans to choose from for you to build your package, you’re able to build a plan to suit your lifestyle. If you’d like to learn more about how you can customise your nbn™ + mobile packages, check out our nbn™ plans page, or give our friendly, all-Aussie, customer service team a call on 13 14 13 today.

exceptional customer service

Do you love the customer service that one of your service providers offers, but aren’t as impressed with the customer service that your other provider offers? Don’t you wish that both of them had the customer service of the first provider? Customer service can make all the difference when choosing either an internet provider or a mobile provider. If you have an issue with either your connection to the nbn™ network or your mobile data, oftentimes it’s poor customer service than can leave a bad taste in your mouth when thinking about a service provider.

If you’re looking to set up mobile data as well as a connection to the nbn™ network using two different providers, you need to take into consideration that these two providers will provide completely different levels of customer service, which can affect the way that you use telecommunications as a whole.

In order to avoid the lottery that you might enter when picking two different service providers, it’s best that you try and go with a single service provider for both your nbn™ connection and your mobile data. By taking this mindset when selecting a provider, you don’t have to worry about the quality of customer service that multiple providers offer, you’ll only need to worry about the one provider, which makes the selection all the easier.

If you’re looking for a provider that offers both nbn™ + mobile packages alongside high-quality customer service, look no further than the team at MATE. At MATE, we can guarantee that all of our customer service team are based in Australia, so you know that your customer service representative will have the best possible understanding of your situation and of your surroundings. As well as this, we take pride in making sure that our customer service team are amongst the most experienced, allowing us to help you with whatever telecommunication problems that you might have.

no need to compare benefits

Are you stuck between a number of nbn™ and mobile providers? Do they all have particular benefits which make choosing two separate providers particularly difficult? How can you determine the value of the available benefits that multiple providers offer and choose only the benefits of only two providers? Being overwhelmed by the number of benefits that service providers offer can be one of the main reasons for putting you off choosing providers. However, in this day and age, picking service providers can be seen as essential, so even if you’re put off from selecting providers, you’ll need to do it sooner or later.


If you’re one of the many people who’s finding it a bit hard to see past all the unnecessary benefits, why not sign up for an nbn™ + mobile bundle? A connection to the nbn™ network as well as mobile data is perhaps the most useful bundle of services that you can have, as these are both services that you are guaranteed to use.

There are a number of service providers who provide a lot of entertainment options alongside a connection to the nbn™ network, such as set-top boxes or gaming consoles. Although these options provide a lot of entertainment value, they don’t provide a lot of utility. Gaming consoles, whilst a nice addition to a plan, will often be a once-off purchase, which doesn’t provide your package with a lot of value once the console has been paid for. As well as this, although set-top boxes provide you with access to a number of different streaming services, they don’t actually provide you with the subscription to the services, which you’ll still need to pay for.

If you’re looking for services to form a package, it’s difficult to look past a connection to the nbn™ network and mobile data. These two services have become essential in this day and age, making them the perfect services to form into packages. At MATE, we understand that bundling these two essential services into packages only makes sense, which is why you can bundle any of our internet plans with any of our mobile plans, providing you with a range of customisation options. If you’d like to learn more about our nbn™ + mobile packages, check out our nbn™ plans page, or give our friendly customer service team a call on 13 14 13 today.

get the best value

Are you looking to have the best of both worlds? Are you looking for a connection to the nbn™ network and mobile data, but are worried about the cost? As we’re starting to come out of the isolation period, people are still looking for ways to cut costs out of their life, in order to make the transition back to normality a bit easier. Although it might seem like the logical area to start cutting costs, the amount of reliability on telecommunications can make cutting your telecommunications budget a bit daunting.

However, if you’ve set up your telecommunications budget into a package, you may not need to cut back on your telecommunications as much as initially thought. As signing up for a package requires you to stick with one service provider, your service provider will make their packages enticing, so that you’ll want to sign to them. Oftentimes, this is done by discounting services once they’re packaged, making signing up for a package a more cost-effective option.


Being able to use a package in order to get discounted services is extremely useful, especially if you have to consider others, such as family members or members of your sharehouse. Being able to save a bit of money on your mobile data can make the difference if you want to be on a higher nbn™ speed tier, which in turn, will allow you get so much more out of your connection to the nbn™ network, which is especially useful for those with families.

a range of customisation options

Do you work from home, and are looking to get more out of your internet? Or are you on the road, and looking to get more out of your phone? Why not bundle two services into a package? By bundling your connection to the nbn™ network and your mobile data into a package, you can build your package using the number of nbn™ plans and mobile plans that your provider offers.

Want to make the most of the highest speed tier than the nbn™ network has to offer, but don’t want to spend that much? Bundle an nbn™ plan that lets you make most of the highest speed tier with a cheap mobile plan. Or are you looking for a package that offers you a lot of mobile data? Pair a cheaper nbn™ plan with a more expensive mobile plan that gives you a lot of mobile data.

If you’re looking for value in your telecommunications budget, there’s no looking past an nbn™ and mobile bundle. At MATE, we understand the value of bundling your telecommunications services together, which is why we let you bundle any of our nbn™ plans with any of our mobile plans, providing you with a range of customisation options. If you’d like to learn more about our nbn™ plans, our mobile plans or how you can package them, check out our nbn™ plans page, our mobile plans page, or give our team a call on 13 14 13 today.

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Other Frequently Asked Questions about the nbn™

how does the nbn™ installation into my home or business work?

The installation of the nbn™ network into your home or business is designed to be as efficient and comfortable as possible. If you’re having the nbn™ network installed directly into your home for the first time, you will more than likely need to have someone over the age of 18 to invite the installer into the home and sign off on the installation work that they do.

In most cases, you’ll need to work with the installer based on standard installation requirements in order to find the best spot for your device to be installed (if applicable) – an area that’s easy for you to access as well as an area where the technician can easily connect your device to the premises connection device outside. Depending on the connection type, if no physical device is required (such as for an FTTN/FTTB connection) the nbn™ network will be established via a standard telephone wall socket.

what nbn™ plan is right for me?

At MATE, we have a number of nbn™ plans that are designed to suit a range of different lifestyles. Do you have a small family? Try out our great mates nbn™ 25/5 plan, offering a typical busy period download speed (7pm-11pm) of 19 Mbps and designed for sending emails, basic browsing, streaming music and video content. Or are you looking for a high-speed plan with unlimited data? Then maybe our elite mates nbn™ Home Superfast plan designed for 6 or more people, with a typical busy period download speed of 208 Mbps. No matter what you need the internet for, you can guarantee that MATE has the nbn™ plan to suit you.

One thing you’ll need to keep in mind is that not only is your internet speed affected by the type of plan that you have, it’ll also be affected by the type of connection that you have to the nbn™ network. For example, if you have a plan that provides you with a typical busy period download speed of 43 megabytes per second (Mbps) but you’re connected to the nbn™ network via FTTN technology, your average internet speed may be slightly slower.

As well as this, there are many other factors that need to be taken into consideration when judging your internet speed. This can include location, distance from Fixed Wireless position (primarily applies to rural/inland internet users), quality of devices and many more factors. Please consider that these factors can have a significant impact on your overall impact speed, even if you’ve just purchased and have a high-speed nbn™ network connection to your home.

who will be getting access to the nbn™ network?

Quite simply, the nbn™ network aims to eventually give high-speed internet connections to every single home and business in Australia. nbn™ hopes to achieve this goal of providing quality internet across Australia, so you can utilise the entirety of the internet at high speed, no matter where you are in the country.

Even though everyone will be getting access to the nbn™ network, it is gradually being rolled out across the country. This means that there are some areas, such as capital cities, that will be receiving high-speed internet a lot sooner than those who live in rural areas. As well as this, you’ll need to take into consideration how you’ll be receiving the nbn™ network, as there are a number of ways that you’ll be connected.

Who will be getting access to the nbn™ network?

If you want to know how you’re connected to the nbn™ network, there’s a very easy way to find out. On the MATE website, we have all the locations where the nbn™ network is available, and how it’s been made available. Before you select one of our many nbn™ plans, you’ll be asked to enter your address and see if your home or business is connected to the nbn™ network and how it’s been or will be connected to the nbn™ network. With this information, you’ll be able to determine what type of nbn™ plan will best suit your home or business.

what do I need to do to be prepared for the nbn™ network?

As the nbn™ network is rolled out, it will replace the existing copper telephone infrastructure, which means that services that once existed on this infrastructure will be terminated. As a result, you’ll need to make sure that all aspects of your home that used the ADSL infrastructure are ready to be connected to the new fibre optic infrastructure.

Thankfully, preparing your phones and internet using appliances for the nbn™ network is incredibly easy. Simply call an nbn™ provider like MATE and talk to them about what plan would best suit your lifestyle. At MATE, we’re all about getting your devices back up and running as soon as possible. If you want your devices on the nbn™ network as soon as possible, check out our range of high-quality, high-speed nbn™ plans on our website, or you can live chat with us online or email us at [email protected].

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