We are proud to announce that MATE has been selected as a finalist in the 2020 CSIA Australian Service Excellence Awards!

Run by the Customer Service Institute of Australia (CSIA), the Australian Service Excellence Awards has recognised Australia’s top-performing organisations and individuals in the field of customer service for the past 18 years and is the country’s leading independent customer service organisation.

MATE has been nominated in the category “Customer Service Team of the Year – Large”.

The Australian Service Excellence Awards were first held in 2001 and are now Australia’s premier customer service awards event, with attendees coming together each year to recognise best practice and innovation in customer service, and the and important role customer service plays in today’s business climate.

For more information about these awards, you can visit CSIA.