nbn Hybrid Fibre Coaxial (HFC) – MATE modem setup guide

You will need to plug in your nbn HFC connection box. Ensure the coaxial cable connection is plugged in via the included white cable from the back of the HFC connection box. The other end of the white coaxial cable should plug into the cable wall outlet or socket in your premises.

Plug the included power cable into the power port on the back of the HFC connection box. Plug the other end of the power cable into a power wall outlet in your home and switch the power outlet on.

You will now need to wait for all four lights (POWER, DOWNSTREAM, UPSTREAM, ONLINE) on the front of the HFC connection box to turn solid green.

Your MATE modem comes pre-configured and does not require any setup. Simply ensure the supplied Ethernet cable is plugged from the port on your HFC connection box into the WAN port or WAN/LAN port on the back of your modem. Ensure the power cable is plugged into a power outlet and switched on.

Your MATE modem will begin broadcasting Wi-Fi as soon as it is plugged into power, turned on and has finished booting up. You can then connect your devices such as computers, phones and tablets via Wi-Fi.

Above: MATE TP-Link HB210 Pro

Above Left: MATE TP-Link VX230v | Above Right: MATE TP-Link Archer VR400

Above Left: MATE TP-Link Archer VR1600v | Above Right: MATE NetComm NF18ACV

The modem’s Wi-Fi name and password is printed on the bottom of the modem. Depending on which MATE modem you have this will be referred to differently.

MATE TP-Link HB210 Pro, VX230v, Archer VR400 or VR1600v:

• Wi-Fi network name – SSID
• Wi-Fi password – Wireless Password/PIN

MATE NetComm NF18ACV:

• Wi-Fi network name – 2.4GHz WiFi Network Name / 5GHz WiFi Network Name
• Wi-Fi password – 2.4GHz WiFi Password / 5GHz WiFi Password

Above: MATE TP-Link HB210 Pro

Above: MATE TP-Link VX230v

Above Left: MATE TP-Link Archer VR400 | Above Right: MATE TP-Link Archer VR1600v

Above: MATE NetComm NF18ACV

If you have a computer nearby that you would like to connect via Ethernet, take another Ethernet cable and plug one end into any one of the modem’s Ethernet ports (labelled LAN).