HOT OFFER! Get $100 credit on us! Switch your internet to MATE in May and get $100 credit on your account once connected!...Use promo code MAY100 at checkout! Hurry, ends 31st May 2022!

why are there two Wi-Fi networks on my MATE modem?

The MATE modem/router generates two Wi-Fi networks – a 2.4GHz WiFi network and a 5GHz WiFi network.

MATE TP-Link Modem Wi Fi details - VR400 and VR1600v

Above Left: MATE TP-Link Archer VR400 | Above Right: MATE TP-Link Archer VR1600v

MATE Netcomm Modem Wi Fi details

Above: MATE NetComm NF18ACV

We highly recommend connecting most of your devices to the 5GHz Wi-Fi network as this has a much more powerful speed and should always be used when possible.

Below is a short explanation of the difference between the two Wi-Fi networks on the modem.

2.4GHz WiFi Advantages
  • Compatible with most devices including older devices (such as desktop computers)
  • Stronger signal over a longer range/distance
2.4GHz WiFi Disadvantages
  • Much slower than the 5GHz network
  • More interference as cordless handsets and other portable devices usually use the 2.4GHz frequency which can affect speeds
  • Terrible in apartments or large unit blocks as interference is usually very high
5GHz WiFi Advantages
  • Much faster than the 2.4GHz network
  • Generally less interference from other devices than the 2.4GHz network
5GHz WiFi Disadvantages
  • Shorter range/distance of signal than the 2.4GHz network
  • Some older devices (such as desktop computers) will not pick up the 5GHz network