nbn Fixed Wireless – MATE modem setup guide

You will need to plug your MATE modem into your nbn Fixed Wireless connection box.

First, ensure that the included power cable from the power port on the back of the nbn Fixed Wireless connection box is plugged in and secure. Plug the other end of the power cable into a power wall outlet in your home and switch the powerpoint on.

After a few minutes, you should notice the POWER, STATUS and ODU lights on the front of the device turn solid green. You should also see at least one SIGNAL STRENGTH light on (this will usually be flashing).

Now, take your MATE modem power supply cable and use it to connect your modem power port to an electrical outlet. Switch the power outlet on.

Take the included Ethernet cable and plug one end into the required port marked UNI-D or PORT on the bottom of the nbn Fixed Wireless connection box.

The active UNI-D/PORT would have been sent to you via email and SMS – in many cases, this is usually UNI-D/PORT 1 but may be another number such as UNI-D/PORT 2, UNI-D/PORT 3 or UNI-D/PORT 4.

Plug the other end of this Ethernet cable into the WAN or WAN/LAN port on your MATE modem.

Your MATE modem comes pre-configured and does not require any setup. Your MATE modem will begin broadcasting Wi-Fi as soon as it is plugged into power, turned on and has finished booting up. You can then connect your devices such as computers, phones and tablets via Wi-Fi.

Above: MATE TP-Link HB210 Pro

Above Left: MATE TP-Link VX230v | Above Right: MATE TP-Link Archer VR400

Above Left: MATE TP-Link Archer VR1600v | Above Right: MATE NetComm NF18ACV

The modem’s Wi-Fi name and password is printed on the bottom of the modem. Depending on which MATE modem you have this will be referred to differently.

MATE TP-Link HB210 Pro, VX230v, Archer VR400 or VR1600v:

• Wi-Fi network name – SSID
• Wi-Fi password – Wireless Password/PIN

MATE NetComm NF18ACV:

• Wi-Fi network name – 2.4GHz WiFi Network Name / 5GHz WiFi Network Name
• Wi-Fi password – 2.4GHz WiFi Password / 5GHz WiFi Password

Above: MATE TP-Link HB210 Pro

Above: MATE TP-Link VX230v

Above Left: MATE TP-Link Archer VR400 | Above Right: MATE TP-Link Archer VR1600v

Above: MATE NetComm NF18ACV

If you have a computer nearby that you would like to connect via Ethernet, take another Ethernet cable and plug one end into any one of the modem’s Ethernet ports (labelled LAN).