Step 1: Locate the nbn FTTP connection box
Find the indoor nbn FTTP connection box in your home. This will usually be installed in a garage but may be located in an odd location such as a wardrobe, cupboard or underneath a staircase. Ensure you check your entire home for the FTTP connection box including any unusual places that you may not expect.
The FTTP connection box may be installed without a battery backup unit (as shown above) or with an optional battery backup unit. The image below shows the FTTP connection box installed alongside a battery backup unit.
💡 Just so you know: The battery backup adds little value to an nbn FTTP service. If your power is cut, your FTTP connection box will continue to run for a limited time on the battery backup, but your modem/router will not be powered, and any associated services such as an nbn home phone (VoIP) service will also stop working.
