What are your terms and conditions?

When you sign up with MATE, you’re agreeing to a few simple things:

  • The details of your chosen internet or mobile plan
  • Our terms and conditions
  • That you’re legally able to enter into this agreement

Our terms and conditions cover things like billing, service usage, and what you can expect from us (and what we expect from you).

💡 Tip: It’s worth having a quick read so you know how everything works — no surprises later on.
💬 Need help? Got a question about anything in our terms? Get in touch with us and we’ll walk you through it.