do I need permission to install nbn if I’m renting?

If you’re renting, you may need permission before installing nbn.

Some nbn services need a technician to set up equipment in your home. This might involve drilling, ducting, or wiring. So, it’s wise to get your landlord’s approval before any work begins. If you work with a property manager or real estate agent, check with them first.

Here’s what to keep in mind:

• Your landlord can choose where the nbn equipment goes and may want to be there during the install.
• They can request the installation themselves if they pay for the service and agree to the terms.
• If you’re unsure about your rights as a tenant, check with your local tenant support service. The rules can vary by state.

To help your installation go smoothly:

• The install may need work inside your walls or ceilings. It could also need outdoor work, such as a satellite dish, antenna, or external box.
• Give a heads-up to other people in the house so the technician can access everything they need.
• If you need extra internal wiring, you’ll need a registered cabler.
• Please keep pets away during the installation — curious paws can get in the way!

When your nbn technician arrives, let them know if:

• There are any known electrical issues. They might need to turn off the power for a short time. They’ll let you know about this.
• You are aware of any asbestos on the property.
• The property has had structural work or renovations done.
• There has been recent pest control.
• There are any endangered plants or animals on the property.

If you’ve got any questions or need help, you can contact us here.