If you have been allocated a site appointment, you, or someone over the age of 18, need to be there for the allocated four-hour time slot of the appointment to let the installer in and agree where any required nbn™ equipment should be located. You do have the right to have a say in where the equipment is located in your home, as long as it works in that location based on an nbn™ standard installation.
If you have an exchange activation, you are not required to be home as this connection is activated outside of your premises.
