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Toll free mobile calls to Papua New Guinea from Australia

Staying connected in times of crisis

At MATE, we know just how important it is to stay connected, especially during tough times. We want to make sure our customers can reach their loved ones without worrying about extra costs.

With the recent events in Papua New Guinea, MATE mobile services in Australia can make toll-free calls to Papua New Guinea from 12:01 AM AEDT on Thursday, 30 May 2024, to 11:59 PM AEDT on Wednesday, 5 June 2024.

A message from our team

Our hearts are with everyone affected by these difficult times. The simple act of hearing a loved one’s voice or getting a reassuring message can make a world of difference right now.

We believe in the power of communication and hope to provide some comfort to those who need it.

Stay safe, stay connected, and let’s keep hoping for better days ahead.


Frequently asked questions

Will these calls appear on my call records?

No. Toll free calls will not be logged in your call records.

Does this include sms, mms or international roaming?

No. Only phone calls from active MATE postpaid services within Australia will be able to make toll free calls to Papua New Guinea. Charges will still apply for sms, mms and any international roaming activity.

How long are these calls toll free for?

Toll-free calls to Papua New Guinea are available from 12:01AM AEDT on Thursday 30 May 2024 to 11:59PM AEDT on Wednesday 5th June 2024..

For charges to calls made outside of these dates, refer to our international call & message charges for mobile services.