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Introducing MATE’s Refreshed Mobile Plans: More Data, More 5G!
Mobile Phone & Internet Blog | MATE | 29 September 2023
We’re happy to announce that we’ve added more data and more 5G to our mobile plans. Check your plan below to see what new features you’ve got!
Good Mates:
- Was 10GB, now 12GB
- Remains 4G (capped at 100Mbps)
- 2000 national MMS included (photo/video)
Better Mates:
- Was 22GB, now 25GB
- Remains 4G (capped at 100Mbps)
- 2000 national MMS included (photo/video)
Great Mates:
- Remains at 32GB
- Now has 5G (capped at 100Mbps)
- 2000 national MMS included (photo/video)
Best Mates:
- Was 42GB, now 50GB.
- Now has 5G (capped at 100Mbps)
- 2000 national MMS included (photo/video)
Brilliant Mates:
- Remains at 65GB
- Now has 5G (capped at 100Mbps)
- Data bank increased from 500GB to 1000GB
- 2000 national MMS included (photo/video)
Soul Mates:
- Was 120GB, 150GB
- 5G capped at 250Mbps
- Data bank increased from 500GB to 1000GB
- 2000 national MMS included (photo/video)
No more additional MMS costs 📲
All our plans now come with 2000 national MMS, including video MMS. Previously, you’d have been charged 77c per video MMS. But not anymore! Share, chat, and connect without having to worry about extra charges.
How do I get this upgrade?
These upgrades automatically applied on 29 September 2023. You don’t have to do anything!
Want to change your plan? You can do so on our self-care portal here.
In conclusion
We recently had to make the tough decision to increase our pricing. This was due to increased wholesale costs.
We always strive to offer our customers the best value, and we held off on price adjustments as long as we could.
However, with these new benefits, we hope to provide even more value to your mobile plan.
Frequently asked questions
Have all MATE mobile plans received an upgrade?
Yes! All our mobile plans have received upgrades, either in the form of additional data, 5G access, increased 5G speeds, or expanded data bank amounts. Plus, we are no longer charging for video MMS!
Do I need to request the upgrade or do anything to get these new benefits?
No, you don’t have to lift a finger! All the upgrades were automatically applied on 29th September. Just enjoy the added benefits.
I’ve noticed the addition of 5G to several plans. Will my current device support it?
To access 5G, you’ll need a 5G-compatible device. If you’re unsure about your device’s compatibility, you can check the device specifications or contact the manufacturer for assistance. You can visit our dedicated 5G mobile page for more information.
How does Data Bank work, and what does it mean when you say it has increased to 1000GB?
The Data Bank allows you to store unused data from one month to the next. With the increased limit, you can now store up to 1000GB of unused data, ensuring you get value for every bit of data in your plan.
Why were there recent price increases?
Due to increased wholesale costs, we had to make the tough decision to adjust our pricing. We always strive to offer our customers the best value, and we held off on price adjustments as long as we could. However, with these new benefits, we hope to provide even more value to your plan!
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