If Netflix, YouTube, Stan, or other streaming apps are buffering or failing to load:
- Restart your modem/router and the device you’re watching on – A simple reboot often fixes connection issues.
- Check if IPv6 is enabled in your modem/router settings – Some services will perform better with IPv6. Here’s how to enable IPv6 on some of the most common modem/router brands.
- Lower your video quality settings – For example, try switching from 4K to HD in your streaming app
- Check if the issue happens on multiple apps – For example, if YouTube works fine and you’re only having issues with Netflix, the issue may be on Netflix’s end.
Still need help? Get in touch with our support team.
