nbn supplied equipment refers to any gear installed at your home by nbn as part of getting you connected to the network.
This equipment varies depending on the nbn technology type at your address. The most common equipment includes:
- The nbn connection box (also called an NTD or modem, depending on technology)
- Cabling from the street to the home
- Wall sockets or faceplates with the nbn logo
You can usually identify this equipment by the nbn logo printed on it.
💡 Tip: If you’re moving house, don’t take your nbn-supplied equipment with you. It belongs to nbn and must stay at the property.
💬 Need help? Not sure what equipment you should have or if something is missing? Reach out to our Aussie-based support team or give us a buzz on 13 14 13.
