If you’re renting, you may need permission before installing nbn.
Some nbn services need a technician to install equipment in your home, which can include drilling, ducting, or wiring. So, it’s a good idea to check with your landlord or property manager before any work starts.
💡 Tip: Landlords can choose where nbn equipment is installed and may want to be there for the appointment. They can also request the install directly if they’re paying for the service.
Here’s what to keep in mind:
- Your landlord or agent should approve any physical work on the property.
- They can choose where the nbn equipment is installed and may need to sign off on any changes.
- If you’re unsure of your rights, contact your local tenant support service — rules can vary by state.
To help your installation go smoothly:
- The job might need access inside walls or ceilings, or outdoor work like mounting a dish or utility box.
- Let others in the home know about the appointment so the technician can access what they need.
- If you need extra internal cabling, you’ll need a registered cabler.
- Keep pets in a secure area — curious paws and tails can be a trip hazard!
Let the nbn technician know if:
- There are any electrical issues — they might need to briefly cut the power during install.
- You know of any asbestos on the property.
- The property has had recent renovations or structural work.
- Pest control has recently been done.
- There are any endangered plants or animals on the premises.
Still got questions? Give our Aussie support team a buzz. We’re always here to help.
