Our AI support bot, Grace, is available 24/7 to assist you — and she’s super helpful!
If Grace can’t help with your specific request, she’ll pass you on to one of our live chat agents (if you reach out during our live chat hours).
Support
- Monday to Friday: 8:30 AM to 6:30 PM (AEST/AEDT)
- Saturday & Sunday: 9:00 AM to 4:30 PM (AEST/AEDT)
Sales
- Monday to Friday: 8:30 AM to 6:30 PM (AEST/AEDT)
- Saturday & Sunday: Closed
