Is the support team available on public holidays?

Sorry mate, our Aussie-based support team takes a well-earned break on national public holidays, so we’re not available via phone or live chat during those times.

But don’t worry — we’ll be back in action the next day, ready to help with anything you need!

If you’re unsure whether it’s a public holiday or just need to check our usual support times, you can find them listed here.

💡 Tip: If it’s outside of our support hours, our chatbot Grace is available 24/7 and might be able to point you in the right direction!