You can access your MATE self-care portal anytime using the link below:
Go to self-care portalSelf-care works best on desktop. If you’re on mobile, we recommend using the myMATE app for a smoother experience.
How to log in
You’ll just need:
- Your MATE code or account number
- Your account password
Forgot your password? No worries — you can reset it here and get a code sent to your mobile.
💡 Tip: The myMATE app gives you quick access to your account, payments and plans — all in one place, right from your phone.
What you can do in self-care
Once you’re in, you can:
- Update your payment details
- Make a payment
- Request a payment extension
- View and download your invoices
- Change your plan
- See all your MATE services in one place
💬 Need help? If you’re having trouble logging in, get in touch with us and we’ll help you out.
