Can I get a technician to come and set up my nbn modem?

If needed, an nbn technician may visit your property to connect your nbn service — especially if it hasn’t been connected before.

However, the technician’s job is to set up the nbn connection only. They won’t configure your modem/router or connect your home devices like phones, TVs or laptops.

💡 Tip: If you need help setting up your modem or getting online, our Aussie-based support team is just a call or message away.