Big mobile coverage. Now with 5G

The Telstra Wholesale Mobile Network provides mobile connectivity plans to retailers and resellers such as MATE.

While it uses a portion of Telstra’s main mobile network, there are differences in terms of coverage, speed caps, and services offered.

See the table below which explains some of the differences:

The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population with 3G*, 4G or 5G and covers more than 1.6m square kilometres of the Australian landmass.

The service provides 4G coverage reaching at least 98.7% of the Australian population and at least 75% with 5G.

* At end June 2024 3G network services will cease.

Yes, 3G network services on the Telstra Wholesale Mobile Network will cease by the end of June 2024.

Telstra are working towards expanding the 4G coverage footprint and network to a similar size and reach as the 3G network.

No 3G coverage will be removed prior to the closure of the 3G network 30 June 2024.

The speed you will experience on your mobile device with MATE is limited by many factors such as:

• The topography of your location (for example any obstructions of the line of sight to the base station);
• Your distance from the base station;
• The local weather conditions (like extreme heat or heavy rain);
• How many other users are accessing the mobile network from the base station at the same time (i.e., number of concurrent users);
• Whether your device supports the relevant mobile network spectrum bands;
• The hardware and software configuration on your device;
• Any speed cap or other restriction applied to your plan; and
• The destination of your internet browsing session (eg a busy web server).

Speed caps apply to all MATE mobile plans on the Telstra Wholesale Mobile Network. Available speed caps are 100Mbps or 250Mbps.

Check your plan's Critical Information Summary on our mobile plans page to find out which speed cap applies.

It is important to note that the speed cap on your plan is the maximum potential download speed for data included in your plan. Typical speeds will often be lower, as mobile speeds vary due to the many factors listed above.

Yes, you can access 5G, provided you have a 5G-enabled plan and a compatible device. The network currently offers 5G coverage for at least 75% of the Australian population.

For more information about 5G mobile and the plans available, visit our dedicated 5G mobile page.