how does your ‘refer a friend’ program work?

To refer a friend you just need to advise the person signing up to do the following:

1. 1. If they are signing up with a MATE sales agent over the phone, tell the agent your existing account name and MATE code/account number as a referral;
   2. If they are signing up online, complete the “how did you hear about us” section with your existing account name and MATE code/account number as a referral.

For both online and phone sales, the customer referral details must be left at the time of the order – these can not be added at a later date once the order has been submitted.

• Referral for nbn or ADSL internet services – once the internet service is activated on the network, you will automatically be provided with a once-off $50.00 credit on your next issued invoice. Credit can only be applied once per MATE account referred.
• Referral for standalone mobile services – once the mobile service activated on the network, you will automatically be provided with a once-off $25.00 credit on your next issued invoice. Credit can only be applied once per MATE account referred.

If the referrer’s account is closed they will not be eligible for a ‘referral credit’. Credits are non-transferrable.

If you would like us to contact your mate, you can provide their details here.

See the full terms and conditions of the refer a friend offer.