When you buy a modem/router from MATE, we’ll handle the hard part for you.
Once you sign up
- You’ll choose between the VX230v or HB210 Pro, depending on your nbn® connection type and whether you have a home phone
- We’ll pre-configure your device for plug-and-play, so there are no fiddly settings to enter
- Modems are fully unlocked, so if you ever leave MATE you can still use it elsewhere
Shipping
- Dispatched within 1 business day of payment
- Delivered within 5 business days (subject to Australia Post)
- You’ll get tracking details by email and SMS once it’s on the way (track it here)
No stress, no contracts, and no weird settings to enter. Just connect and go.
ℹ️ More information: Want to compare the two devices first? Take a look at What modem/router do you offer?
💬 Need help? Got a question about your modem order? Our Aussie-based support team is happy to help. Get in touch with us here.
