From 10 June 2025, our home phone (VoIP) services are provided by Wireline. If your service was activated before this date, it’s provided by Engin. Use whichever set of settings matches your activation date below.
💡 Tip: You only need your SIP settings, username (or phone number) and password to set up most VoIP-compatible modems or devices.
Wireline settings (services activated from 10 June 2025)
| Setting | Value |
|---|---|
| Username | Emailed to you on activation |
| Password | As you specified at sign-up |
| SIP Proxy | sip.matenbn.com.au |
| Port | 5060 |
Engin settings (services activated before 10 June 2025)
| Setting | Value |
|---|---|
| Username | Your phone number |
| Password | As you specified at sign-up |
| SIP Proxy | voice.mibroadband.com.au |
| Port | 5060 |
💬 Need help? Still unsure? Our Aussie-based support team can walk you through it. Get in touch with us here.
