You can access your MATE self-care portal anytime using the link below:
Go to self-care portal
Self-care works best on desktop. If you’re on mobile, we recommend using the myMATE app for a smoother experience.
How to log in
You’ll just need:
- Your MATE code or account number
- Your account password
Forgot your password? No worries, you can reset it here and get a code sent to your mobile.
💡 Tip: The myMATE app gives you quick access to your account, payments and plans, all in one place, right from your phone.
What you can do in self-care
Once you’re in, you can:
- See all of your active MATE services/plans (internet and mobile)
- Update your credit card details
- Check your data usage (internet and mobile) and reset dates
- Change your plan(s) (internet and mobile)
- Add new services to your account
- Check for outages/network status related to your service
- Activate a MATE mobile SIM
ℹ️ More information: Not sure where to find your login details? Take a look at How do I find my account number/MATE code?
💬 Need help? If you’re having trouble logging in, get in touch with us and we’ll help you out.
