the top 5 benefits of having a no contract internet plan

by | 26 Dec 2017 | Internet

why mate mobile?

No Lock-In Contractsno contracts, ever

Unlimited Dataunlimited data on all plans

All Aussie Based SupportAustralia’s trusted network

All Aussie Based Supportall Aussie based support

important mobile stuff

mobile – international call charges
financial hardship
general terms
postpaid

 

mobile – price table summary

This is the summarised MATE mobile price table

general

Increments (Calls) Per 60 seconds
Increments (Data) Per Kilobyte (kB)
Standard Text Message (SMS) 160 characters

call pricing

Emergency Calls (000, 112) Free within Australia
1800 Numbers Free within Australia
13/1300 Numbers Free within Australia
1100 Dial Before You Dig Free within Australia
19 Numbers (Special Services) Disabled – Not Available
Directory Assistance (1223) Flagfall $0.95 + $0.05 per minute
Call Forwarding Australia $0.55 per minute
Call Forwarding International Charged at International Call Rates
National Video Calling Flagfall $0.33 + $0.88 per minute
International Video Calling Flagfall $0.44 + $1.48 per minute
Telstra Mobile Satellite Flagfall $0.39 + $1.20 per minute
Optus MobileSat Flagfall $0.36 + $1.98 per minute

other pricing

Voicemail Retrieval Free within Australia
National Fixed Line Calls Free within Australia
National Mobile Network Calls Free within Australia
Flagfall Free within Australia
National SMS Free within Australia
International SMS $0.75 per SMS
SMS to 13/1300 $0.11 per SMS
SMS to 18/1800 $0.11 per SMS
Premium SMS (e.g. to 1-900 numbers) Disabled – Not Available
SMS to Telstra Mobile Satellite  [014710, x1, x2, x4, x5, x6] $0.50 per SMS
SMS to Optus MobileSat  [01451, x2, x3] $0.50 per SMS
National MMS Free within Australia
National Video MMS $0.77 per MMS
International MMS $0.75 per MMS
International Video MMS $0.77 per MMS
MMS Telstra Mobile Satellite  [014710, x1, x2, x4, x5, x6] $0.77 per MMS
MMS Optus MobileSat  [01451, x2, x3] $0.77 per MMS
Excess data $10.00 per 1GB up to a maximum of 5GB, then capped

 

 

estimated data usage

The amount of data you will use depends on what services/features you access on your MATE mobile service. Some types of files or features use a lot of data. These include:

  • downloading music, photos, movies and software;
  • software updates;
  • streaming video (such as YouTube);
  • playing mobile games online;
  • sending emails with large files attached (such as video, music or picture files);
  • uploading – such as loading photos and videos onto your social networks like Facebook, Instagram, Twitter etc.
  • video and voice calling.

Knowing how much data different activities, like emailing, browsing the internet, and streaming video or audio content use can also help you to keep your data use in check. See an example below:

 

activity

approximate data used

Sending or receiving 40 emails without attachments 2 MB
Visiting 5 different web pages 2 MB
Browsing Facebook for 10 minutes 3 MB
Streaming 10 minutes of audio content 10 MB
Streaming 10 minutes of video on YouTube (standard definition) 70 MB
Making a 10 minute call on Skype (standard not video) 10 MB
Uploading 10 photos 40 MB

 

MATE ABN 33 165 670 413 uses parts of Telstra’s 4G and 3G mobile network. See coverage map

 

why mate mobile?

No Lock-In Contractsno contracts, ever

Unlimited Dataunlimited data on all plans

All Aussie Based SupportAustralia’s trusted network

All Aussie Based Supportall Aussie based support

important mobile stuff

mobile – international call charges
financial hardship
general terms
postpaid

 

mobile – price table summary

This is the summarised MATE mobile price table

general

Increments (Calls) Per 60 seconds
Increments (Data) Per Kilobyte (kB)
Standard Text Message (SMS) 160 characters

call pricing

Emergency Calls (000, 112) Free within Australia
1800 Numbers Free within Australia
13/1300 Numbers Free within Australia
1100 Dial Before You Dig Free within Australia
19 Numbers (Special Services) Disabled – Not Available
Directory Assistance (1223) Flagfall $0.95 + $0.05 per minute
Call Forwarding Australia $0.55 per minute
Call Forwarding International Charged at International Call Rates
National Video Calling Flagfall $0.33 + $0.88 per minute
International Video Calling Flagfall $0.44 + $1.48 per minute
Telstra Mobile Satellite Flagfall $0.39 + $1.20 per minute
Optus MobileSat Flagfall $0.36 + $1.98 per minute

other pricing

Voicemail Retrieval Free within Australia
National Fixed Line Calls Free within Australia
National Mobile Network Calls Free within Australia
Flagfall Free within Australia
National SMS Free within Australia
International SMS $0.75 per SMS
SMS to 13/1300 $0.11 per SMS
SMS to 18/1800 $0.11 per SMS
Premium SMS (e.g. to 1-900 numbers) Disabled – Not Available
SMS to Telstra Mobile Satellite  [014710, x1, x2, x4, x5, x6] $0.50 per SMS
SMS to Optus MobileSat  [01451, x2, x3] $0.50 per SMS
National MMS Free within Australia
National Video MMS $0.77 per MMS
International MMS $0.75 per MMS
International Video MMS $0.77 per MMS
MMS Telstra Mobile Satellite  [014710, x1, x2, x4, x5, x6] $0.77 per MMS
MMS Optus MobileSat  [01451, x2, x3] $0.77 per MMS
Excess data $10.00 per 1GB up to a maximum of 5GB, then capped

 

 

estimated data usage

The amount of data you will use depends on what services/features you access on your MATE mobile service. Some types of files or features use a lot of data. These include:

  • downloading music, photos, movies and software;
  • software updates;
  • streaming video (such as YouTube);
  • playing mobile games online;
  • sending emails with large files attached (such as video, music or picture files);
  • uploading – such as loading photos and videos onto your social networks like Facebook, Instagram, Twitter etc.
  • video and voice calling.

Knowing how much data different activities, like emailing, browsing the internet, and streaming video or audio content use can also help you to keep your data use in check. See an example below:

 

activity

approximate data used

Sending or receiving 40 emails without attachments 2 MB
Visiting 5 different web pages 2 MB
Browsing Facebook for 10 minutes 3 MB
Streaming 10 minutes of audio content 10 MB
Streaming 10 minutes of video on YouTube (standard definition) 70 MB
Making a 10 minute call on Skype (standard not video) 10 MB
Uploading 10 photos 40 MB

 

MATE ABN 33 165 670 413 uses parts of Telstra’s 4G and 3G mobile network. See coverage map

 

The Australian telco industry is a $42 billion market, and it is dominated by a few select players who have embedded themselves into the day-to-day lives of millions of Australians with long-term contracts.

For most Australian internet and home phone users, they have been with the same telco provider for 10 or 20 years and they don’t know any better.

However, in recent years the Australian telco industry has changed dramatically, and the choice for consumers is growing. You don’t have to sign your life away to a 24-month contract to get the best deal anymore, because there are alternatives on the market that are far more flexible. This is especially important for renters, young families, students, and anyone who has an unpredictable income.

So, if you are considering a switch from a long-term internet plan to something more flexible, or are in the midst of considering what the best option is for you, here are 5 benefits of having a no contract internet plan:

1. You can downgrade and upgrade when you need to

There’s nothing worse than getting throttled when you want to watch your favourite TV series or hop online to chat with friends. Or even worse, when your internet provider slaps you with an excessive data fee for going over your limit.

Being inconvenienced, or paying a premium, just because you picked the wrong internet plan at the beginning, is a frustrating experience.

Sure, most internet providers who lock you into a long-term contract will easily let you upgrade your plan. However, when the shoe is on the other foot and you want to downgrade, they aren’t so generous.

With a no contract internet plan, you can downgrade or upgrade your plan depending on your usage each month. This is especially helpful if for some reason you won’t need your data usage at all for certain months, or know that for some months you will require more.

Australia as a country uses a significant amount of data compared to other countries, especially on mobile. So it’s likely you’ll want to turn up your data allowance as time goes on and you are using your devices more regularly. But why have the limitation of being locked into a certain amount? If times change you can always downgrade back to a plan without as much data.

2. You can move house with ease

Moving house can be a hassle. Not only is it draining energy wise, it also leads to a lot of expenses. From the moving costs, cleaning costs, time away from work, or renovations you have planned, it can be hard to keep up with all the bills.

Some lock-in contract internet plans are complex and frustrating to move to a new address. Not to mention the downtime you will be paying for as you move. With a no lock-in contract you can simply pause your plan, minimise the downtime that you have to pay for, and pick things up easily again at your new address.

3. You will avoid cancellation fees

If a company really was confident in their plans, they wouldn’t charge a cancellation fee. After all, why do they need to create a punishment for leaving them unless they feel that people want to leave all the time due to bad service and overpaying?

That’s why you should strongly consider avoiding an internet provider that penalizes you like this.

By not having a contract, you aren’t locked into a long term deal, and won’t incur any cancellation fees if you decide to switch things up. Move house, try a new provider, go internet-free for a few months… you can do whatever you need to with a no-contract internet plan.

4. Flip the switch if times are tough

None of us want to hit a rough patch financially, but inevitably most Australians will at some point. It’s just something that happens in life, especially with the excessive cost of living in places like Sydney and Melbourne. Life has surprises that can turn even the healthiest bank account into something you need to worry about.

When you’re in a financial pinch, you don’t want to be locked into paying for something if it isn’t essential for keeping the lights on, or your family fed. With a no contract plan, your worries don’t have to extend to your internet bill. You can turn your plan on or off depending on your financial situation, and don’t have to worry about being locked into a contract.

5. You can hunt around for deals

Why do most telco companies want to lock you into a contract? The reason is simple: when you inevitably find a lower price, better data, or better deal in any way, you can’t switch. That’s why they have the cancellation fees, contracts, and distant customer service. They know once they hook you in you have nowhere to go.

At MATE, we have taken a different approach and give you the options you deserve to get, without the long-term commitment.

When you don’t have a lock-in contract, you are free to keep an eye out for better deals. You don’t need to worry about 1-year or 2-year terms. When you find the best deal, you can simply hit the reset button.

Don’t get locked into contracts. They limit your ability to move, change plans, cancel, or turn your data off when life demands it. You deserve a better deal. Do your research and pick a telco company that honours true customer service.

The next step

“That’s great,” you might be saying to yourself, “I know the benefits of not having a contract with my internet provider, but where do I get one?”

At MATE we offer no-contract internet plans that are backed by a philosophy of great value, and homegrown customer service. Check out our plans here.

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