What is the best internet for renters?

Internet | 19 July 2018

When it comes to picking an Internet plan, you always want to make the best decision based on your circumstances.

While locking in a low price for several years may sound good if you own your home, it is not something that is ideal if you are still renting.

If you are renting your space, you likely have other parameters that you should be using in order to make the best decision. Before you sign up with a new Internet provider, make sure that they are including some of these key factors with the plan.

No lock-in contracts

You probably don’t know how long you will be living in your current location as a renter. In fact, it is likely to change at least once per year based on the lease that you sign. Because of this reason alone, you don’t want to be locked into a contract with a specific provider.

For example, the owners of your property may choose to move back into the place you are renting after your lease is completed. In this scenario, you’ll have to find somewhere else to live. As you move your internet plan will be going to waste, not to mention that your current provider may or may not offer the same service at your new rental location.

Your best bet is to find a provider who gives you the flexibility to change plans, cancel or re-start whenever you need to, and doesn’t charge you hidden fees to do so!

You never know what could happen during the course of your lease but you want to be prepared and avoid any financial hit as a result. Ideally, you want to find a plan that offers you great service without a contract.

Local customer service

Something that can be beyond frustrating is when you need to contact customer service and they do not know anything about the area you live in. Worst yet is when you cannot understand them and they cannot understand you, or they are simply stepping you through a series of steps that will end up getting you no closer to the result you want. Leaving you feeling more and more frustrated as a result.

This is why it is so important to find a provider that offers local customer service. They do not need to be right down the street but they should be based in your country at the very least so there is no time difference, language barrier, or 150 hoops to jump through as they get to the end of their script.


Another thing that is very important for renters is the availability of internet plan options. Depending on what you may need, you want to be able to choose the plan that fits your situation best. There is no such thing as a one size fits all plan.

If this is something that you are being offered, then you need to start looking at some other providers. Not only do you want to be able to choose from a variety of plans but you also want to be able to change your plan at any time if your needs vary over the course of your lease. Look for a provider that gives you this flexibility without penalty.


The last thing you want to take a look at is the cost that is associated with the plans that you are being offered. Compare these prices to others in the market because you don’t want to get charged for more than what you can get the same service for elsewhere.

The Internet is something that has become a necessity for many people in today’s world but that doesn’t mean it has to be extremely expensive. Take some time to make sure you are getting a good rate before you sign up for anything. Renting is already expensive enough in Australia’s capital cities, so you can definitely save money on your Internet by using the right provider.


If you are looking for the perfect Internet provider in your area with all of these characteristics, look no further than MATE. We offer Australian based customer service, no lock-in contracts, and no fees for changing or canceling plans. Plus, you can get everything you want without breaking the bank. Contact us today for more information.