{"id":4277,"date":"2018-10-18T07:00:43","date_gmt":"2018-10-17T20:00:43","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/?p=4277"},"modified":"2022-02-14T16:34:18","modified_gmt":"2022-02-14T05:34:18","slug":"new-internet-provider","status":"publish","type":"post","link":"https:\/\/www.letsbemates.com.au\/mate\/new-internet-provider\/","title":{"rendered":"5 mistakes people make when choosing a new internet provider"},"content":{"rendered":"

Good, reliable Internet access is so crucial these days, both in households and office environments. In the home, the\u00a0Internet is essential not just for web browsing, but for streaming<\/a>, gaming, updating social networks and communicating with \u201csmart\u201d<\/em> home devices<\/a>.<\/p>\n

And in the office, it\u2019s critical for just about everything. From time to time, however, it\u2019s not uncommon for households and offices to explore other Internet providers to see if they can receive better value.<\/p>\n

But the grass isn\u2019t always greener on the other side. Here\u2019s a look at some of the top mistakes that people make when selecting a new provider:<\/p>\n

1. Not comparing plans<\/h2>\n

Perhaps the biggest mistake that people make when choosing a new provider is not properly assessing their Internet needs relative to the plan that they used to have. We\u2019ll get into this more in the next point, but lots of people are motivated to switch providers based on price, and this often leaves homeowners or business owners with inadequate speeds or low data limits compared to their previous plans.<\/p>\n

The bottom line:<\/strong> Compare plans<\/a> and make sure you\u2019re getting Internet that\u2019s at least as good – if not better – as what you had from your previous provider. A site like Whistleout<\/a> can help you compare providers.<\/p>\n

2. Only thinking about price<\/h2>\n

Both homeowners and business owners are motivated to select new Internet plans if they can increase their disposable income or reduce their overhead costs, respectively. But low price doesn\u2019t always mean good quality. We talked about the importance of speed\u00a0and data limits in the above point, which normally increase as price points do. And there are other intangibles that often come with low price packages, like low-quality hardware, poor customer service and more. With that being said, you can definitely get reasonably priced internet that performs as well as anything else on the market. Just check out our nbn\u2122 plans<\/a>!<\/p>\n

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\r\n $<\/span>\r\n
51<\/div>\r\n per mth*<\/span>\r\n <\/div>\r\n <\/div>\r\n
\r\n
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Crikey nbn 25\/10<\/h4>\r\n

Best plan for 1-2 people<\/p>\r\n <\/div>\r\n <\/div>\r\n

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Unlimited<\/h4>\r\n

*For first 6 mths with BINGE25<\/p>\r\n Then reverts to $76\/mth<\/span>\r\n <\/div>\r\n

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25 mbps<\/h4>\r\n

Typical busy period download speed (7pm to 11 pm)<\/p>\r\n *Speeds may be lower on FTTN\/B, FTTC<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/a>\r\n

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<\/i> Critical Information Summary<\/a><\/div>\r\n
nbn Key Facts Sheet<\/a><\/div>\r\n
More information<\/a> <\/i><\/span><\/div>\r\n <\/div>\r\n <\/div>\r\n<\/b><\/p>\n

3. Not considering customer support<\/h2>\n

When you have a problem with your Internet, it\u2019s only natural to want to receive a solution as fast as possible. Unfortunately, some Internet service providers are outsourcing their customer service departments overseas, which makes it difficult to receive localised, helpful input when problems arise. This usually leads to slow resolution times and extended Internet outages<\/a>, resulting in frustration in the household and a lack of productivity in the office.<\/p>\n

4. Locking into contracts<\/h2>\n

Most Internet providers these days will want to lock you into a multi-year contract<\/a>. And should you cancel your service prior to the contract\u2019s expiration, many providers will hit you with a hefty early termination fee. Before signing up for a contract, know what you\u2019re getting into, and know how many days you have to cancel after installation before the early termination fee kicks in. Or, go with a provider that offers no-contract plans<\/a>!<\/p>\n

5. Not looking at customer reviews<\/h2>\n

Finally, perhaps the easiest mistake to avoid is getting feedback on which provider you should consider. Ask your family and friends who they have, pose the question to your friends on social media and peruse the Internet for online reviews.<\/p>\n

Sometimes the best judges of Internet quality are those who have already experienced it for themselves. What\u2019s more is that you won\u2019t just find details about Internet quality in these reviews, you\u2019ll also be able to better understand things like the quality of customer service and how fast techs are out to fix issues.<\/p>\n

A great website for reading customer reviews is ProductReview.com.au<\/a>. We wrote an article about how they verify\u00a0customer reviews not long ago here<\/a>.<\/p>\nReady to switch internet providers? Get in touch with MATE today!<\/a><\/em>\n","protected":false},"excerpt":{"rendered":"

Good, reliable Internet access is so crucial these days, both in households and office environments. In the home, the\u00a0Internet is essential not just for web browsing, but for streaming, gaming, updating social networks and communicating with \u201csmart\u201d home devices. And in the office, it\u2019s critical for just about everything. From time to time, however, it\u2019s…<\/p>\n","protected":false},"author":2,"featured_media":4282,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[23],"tags":[],"acf":[],"yoast_head":"\n5 mistakes people make when choosing a new internet provider | MATE<\/title>\n<meta name=\"description\" content=\"Good, reliable Internet access is so crucial these days! 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