{"id":31112,"date":"2026-10-14T10:08:37","date_gmt":"2026-10-13T23:08:37","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?p=31112"},"modified":"2026-10-14T10:08:37","modified_gmt":"2026-10-13T23:08:37","slug":"nbn-is-retiring-copper-what-your-upgrade-notice-means-mate","status":"publish","type":"post","link":"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/","title":{"rendered":"NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE"},"content":{"rendered":"<h1><span style=\"font-weight: 400;\">NBN is retiring copper: what your upgrade notice actually means<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Got a letter, email or text about upgrading your NBN to fibre? You\u2019re not alone. As NBN moves more homes off its older copper network, plenty of Aussies are getting messages about fibre upgrades, and a lot of them come with the same three questions. Is this real? Do I have to do it? And is it going to cost me?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s clear it up, mate.<\/span><\/p>\n<h2><b>The short answer<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">An NBN upgrade notice means your address can move from copper-based NBN to full fibre. The upgrade is free, and you\u2019ll get months of notice. Right now, most letters are voluntary offers, not mandatory notices. NBN\u2019s mandatory notices don\u2019t start until July 2027, and only ignoring those eventually leads to your service being suspended.<\/span><\/p>\n<h2><b>First things first: is your notice genuine?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Before you do anything else, make sure the message is real. As upgrade notices become more common, scammers will copy them. Here\u2019s how to check:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>NBN won\u2019t cold call to sell you anything.<\/b><span style=\"font-weight: 400;\"> NBN doesn\u2019t make unsolicited calls or door-knock to sell broadband, and it doesn\u2019t sell internet plans directly to consumers. You buy your plan through a provider, like MATE.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Genuine notices come from your provider or NBN by mail.<\/b><span style=\"font-weight: 400;\"> Your provider will contact you about upgrades, and under NBN\u2019s Targeted Upgrade program, NBN will also send letters directly to eligible homes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>NBN won\u2019t ask for payment or remote access over the phone.<\/b><span style=\"font-weight: 400;\"> If a caller asks for either, hang up.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Never click a link in an unexpected message.<\/b><span style=\"font-weight: 400;\"> Go to your provider directly, using a phone number or website you\u2019ve looked up yourself.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Check with us.<\/b><span style=\"font-weight: 400;\"> If you\u2019re a MATE customer and you\u2019re not sure about a letter or call, contact our<\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\"> <span style=\"font-weight: 400;\">Australian-based support team<\/span><\/a><span style=\"font-weight: 400;\"> on 13 14 13. We\u2019ll tell you whether it\u2019s genuine.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For more on spotting fake calls and messages, read our guide to<\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/scam-phone-calls-consumer-guidance-and-advice\/\"> <span style=\"font-weight: 400;\">how to spot and stop phone scams<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b>What you\u2019re probably holding right now<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Here\u2019s the important bit most coverage leaves out: as at October 2026, NBN\u2019s mandatory upgrade notices haven\u2019t started yet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019ve received a letter or email about fibre recently, it\u2019s almost certainly a voluntary upgrade offer. NBN has been offering free full fibre upgrades to eligible homes on copper-based connections for a few years now, and providers regularly let their customers know when their address becomes eligible. You can take up the offer, or not. Nothing happens to your service if you don\u2019t.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Depending on your connection type, a voluntary upgrade may require you to order an eligible plan, so check the details with your provider. If you\u2019re curious whether your address can upgrade today, you can<\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/nbn-fibre-connect\/\"> <span style=\"font-weight: 400;\">check your eligibility here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The mandatory notices are a different thing. They\u2019re part of NBN\u2019s Targeted Upgrade program, and they won\u2019t start arriving until July 2027.<\/span><\/p>\n<h2><b>What the Targeted Upgrade program actually is<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Targeted Upgrade program is NBN\u2019s plan for a \u201cmanaged transition\u201d of selected homes and businesses from legacy copper-based NBN to full fibre. In plain English, NBN is retiring parts of its copper network and moving the homes connected to it onto fibre.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s what we know so far:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Who it affects:<\/b><span style=\"font-weight: 400;\"> homes and businesses on copper-based NBN connections, which industry reporting identifies as Fibre to the Node (FTTN) and Fibre to the Curb (FTTC).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>How many:<\/b><span style=\"font-weight: 400;\"> around 130,000 homes and businesses in the first year, according to NBN. Industry reporting says around 20,000 premises a month will follow after that.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Where:<\/b><span style=\"font-weight: 400;\"> NBN says it\u2019s focusing on areas where fibre is already available and where moving to fibre will improve performance and reliability, such as underperforming copper lines and underused network nodes being retired.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Why:<\/b><span style=\"font-weight: 400;\"> fibre is faster and more reliable, and as NBN puts it, \u201cfar less affected by weather and environmental conditions\u201d than copper.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you\u2019re already on Fibre to the Premises (FTTP), Hybrid Fibre Coaxial (HFC) or Fixed Wireless, this program doesn\u2019t affect you. Wondering what\u2019s happening in your area? Perth readers can check out our guide to<\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/%5BPERTH-FTTP-UPGRADES-URL%5D\/\"> <span style=\"font-weight: 400;\">NBN FTTP upgrades in Perth<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b>The timeline, plainly<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>From July 2027:<\/b><span style=\"font-weight: 400;\"> NBN-led notifications begin for the first homes in the program.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Six months to act:<\/b><span style=\"font-weight: 400;\"> you\u2019ll have six months from your first notice to order the upgrade. Industry reporting says reminder notices will arrive at around six months, three months and one month before the deadline.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Not before January 2028:<\/b><span style=\"font-weight: 400;\"> NBN doesn\u2019t expect the first service suspensions to happen until then.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">That\u2019s the whole sequence. If you want to know exactly what happens at each stage if you do nothing, we\u2019ve covered it in<\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/what-happens-if-you-dont-upgrade-to-fibre\/\"> <span style=\"font-weight: 400;\">what happens if you don\u2019t upgrade to fibre?<\/span><\/a>\n<h2><b>What it costs and what changes on your plan<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The upgrade itself is free for a standard installation. You also won\u2019t be pushed onto a more expensive plan. NBN says customers in the program can stay on their existing speed tier (where applicable), or choose to move to a new plan if they want more speed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">NBN has also committed to some safeguards:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Multiple notifications<\/b><span style=\"font-weight: 400;\">, so you\u2019re not caught off guard<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>The option to extend or defer<\/b><span style=\"font-weight: 400;\"> before any service is suspended<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Case-managed support<\/b><span style=\"font-weight: 400;\"> for customers who need extra help<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If your property needs non-standard installation work, for example placing the connection box somewhere other than the standard location, extra costs may apply. You\u2019d be told about these before any work goes ahead.<\/span><\/p>\n<h2><b>What actually happens at your property<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">For MATE customers, a fibre upgrade usually involves two visits from an NBN-approved technician, and we\u2019ll book both for you:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pre-installation visit:<\/b><span style=\"font-weight: 400;\"> a quick check of the outside of your home, usually 45 minutes to 1.5 hours. You don\u2019t need to be home.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Installation:<\/b><span style=\"font-weight: 400;\"> the technician runs fibre to your home and installs a new NBN connection box inside, near a power point. This usually takes 3 to 4 hours, and someone over 18 needs to be home to agree on where the equipment goes. Your power and internet may be off for 30 to 60 minutes during the work.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Once the connection box is in, you connect your WiFi router to it and you\u2019re on fibre. Wondering whether your current router will do the job? Read<\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/%5BNEW-MODEM-FIBRE-UPGRADE-URL%5D\/\"> <span style=\"font-weight: 400;\">do you need a new modem when you upgrade to fibre?<\/span><\/a>\n<p><span style=\"font-weight: 400;\">If you rent, you\u2019ll need your landlord\u2019s or property manager\u2019s permission before the installation, as it usually involves some drilling.<\/span><\/p>\n<h2><b>What about your home phone?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This is one of the biggest worries we hear about, especially from older customers, so here\u2019s what to know:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>You can usually keep your phone number.<\/b><span style=\"font-weight: 400;\"> Check with your provider before the upgrade so your number carries across to your new service.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Fibre needs power.<\/b><span style=\"font-weight: 400;\"> Old copper landlines often kept working during a blackout. Fibre equipment runs on mains power, so a phone that connects through it won\u2019t work in a blackout without backup power. NBN recommends talking to your provider about whether your devices will work during a power outage.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Keep a charged mobile handy.<\/b><span style=\"font-weight: 400;\"> It\u2019s the simplest backup for emergencies.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tell your provider about any alarms.<\/b><span style=\"font-weight: 400;\"> If you have a medical alarm or security system connected to your phone line, let your provider know before the upgrade so it keeps working.<\/span><\/li>\n<\/ul>\n<h2><b>Should you just upgrade now instead of waiting?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If your address can already upgrade, there\u2019s a good case for doing it on your own terms:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>You choose the timing.<\/b><span style=\"font-weight: 400;\"> Book the installation when it suits you, not when a deadline says so.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>You get faster, more reliable internet sooner.<\/b><span style=\"font-weight: 400;\"> Full fibre can access every NBN speed tier, up to NBN 2000.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>You avoid the rush.<\/b><span style=\"font-weight: 400;\"> Once the program reaches your area, lots of your neighbours will be booking installations at the same time.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Honest take: if your current connection works well and your address isn\u2019t in the program, there\u2019s no need to rush. But if you\u2019re weighing it up, our guide to<\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/should-i-upgrade-my-nbn-to-fibre\/\"> <span style=\"font-weight: 400;\">whether you should upgrade your NBN to fibre<\/span><\/a><span style=\"font-weight: 400;\"> can help you decide.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Want to see if your address can upgrade now?<\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/nbn-fibre-connect\/\"> <span style=\"font-weight: 400;\">Check your eligibility<\/span><\/a><span style=\"font-weight: 400;\">, or give our Aussie team a call on 13 14 13.<\/span><\/p>\n<p><!-- Visible FAQ Accordion --><\/p>\n<div style=\"max-width: 900px; margin: 0 auto; font-family: inherit;\">\n<h2 style=\"font-size: 24px; font-weight: bold; color: #1a1a3d; margin-bottom: 16px;\">Frequently Asked Questions<\/h2>\n<details style=\"border: 1px solid #e0e0e0; margin-bottom: 10px; background: #fff;\">\n<summary style=\"list-style: none; cursor: pointer; padding: 20px 24px; font-weight: bold; font-size: 19px; color: #1a1a3d; display: flex; justify-content: space-between; align-items: center;\">Is my NBN upgrade notice a scam?<br \/>\n<span style=\"color: #2fae64; font-size: 14px; margin-left: 16px;\">\u25bc<\/span><\/summary>\n<div style=\"padding: 0 24px 20px 24px; color: #333; font-size: 16px; line-height: 1.6; border-top: 1px solid #f0f0f0; padding-top: 16px;\">Genuine upgrade notices come from your provider, or by letter from NBN under the Targeted Upgrade program. NBN won\u2019t cold call to sell broadband or ask for payment over the phone. Never click a link in an unexpected message. Contact your provider directly using a number you\u2019ve looked up yourself.<\/div>\n<\/details>\n<details style=\"border: 1px solid #e0e0e0; margin-bottom: 10px; background: #fff;\">\n<summary style=\"list-style: none; cursor: pointer; padding: 20px 24px; font-weight: bold; font-size: 19px; color: #1a1a3d; display: flex; justify-content: space-between; align-items: center;\">Do I have to upgrade to fibre?<br \/>\n<span style=\"color: #2fae64; font-size: 14px; margin-left: 16px;\">\u25bc<\/span><\/summary>\n<div style=\"padding: 0 24px 20px 24px; color: #333; font-size: 16px; line-height: 1.6; border-top: 1px solid #f0f0f0; padding-top: 16px;\">Eventually, if your address is in the Targeted Upgrade program. NBN is retiring the copper-based services those homes run on, so staying put isn\u2019t a long-term option. You\u2019ll get months of notice, the option to defer, and the upgrade itself is free.<\/div>\n<\/details>\n<details style=\"border: 1px solid #e0e0e0; margin-bottom: 10px; background: #fff;\">\n<summary style=\"list-style: none; cursor: pointer; padding: 20px 24px; font-weight: bold; font-size: 19px; color: #1a1a3d; display: flex; justify-content: space-between; align-items: center;\">When does this actually affect me?<br \/>\n<span style=\"color: #2fae64; font-size: 14px; margin-left: 16px;\">\u25bc<\/span><\/summary>\n<div style=\"padding: 0 24px 20px 24px; color: #333; font-size: 16px; line-height: 1.6; border-top: 1px solid #f0f0f0; padding-top: 16px;\">NBN-led notifications start from July 2027, and service suspensions aren\u2019t expected before January 2028. Around 130,000 homes and businesses are included in the first year, with industry reporting suggesting around 20,000 more a month after that. Most households have well over a year before anything changes.<\/div>\n<\/details>\n<details style=\"border: 1px solid #e0e0e0; margin-bottom: 10px; background: #fff;\">\n<summary style=\"list-style: none; cursor: pointer; padding: 20px 24px; font-weight: bold; font-size: 19px; color: #1a1a3d; display: flex; justify-content: space-between; align-items: center;\">Is the fibre upgrade free?<br \/>\n<span style=\"color: #2fae64; font-size: 14px; margin-left: 16px;\">\u25bc<\/span><\/summary>\n<div style=\"padding: 0 24px 20px 24px; color: #333; font-size: 16px; line-height: 1.6; border-top: 1px solid #f0f0f0; padding-top: 16px;\">Yes, a standard installation is free, and you can stay on your existing speed tier where applicable rather than moving to a more expensive plan. Non-standard installation work, such as putting equipment in a non-standard spot, can cost extra. You\u2019d be told before any work starts.<\/div>\n<\/details>\n<details style=\"border: 1px solid #e0e0e0; margin-bottom: 10px; background: #fff;\">\n<summary style=\"list-style: none; cursor: pointer; padding: 20px 24px; font-weight: bold; font-size: 19px; color: #1a1a3d; display: flex; justify-content: space-between; align-items: center;\">What happens to my home phone?<br \/>\n<span style=\"color: #2fae64; font-size: 14px; margin-left: 16px;\">\u25bc<\/span><\/summary>\n<div style=\"padding: 0 24px 20px 24px; color: #333; font-size: 16px; line-height: 1.6; border-top: 1px solid #f0f0f0; padding-top: 16px;\">You can usually keep your phone number, so check with your provider before the upgrade. The main difference is that fibre equipment needs mains power, so a phone connected through it won\u2019t work during a blackout without backup power. Keep a charged mobile as a backup.<\/div>\n<\/details>\n<details style=\"border: 1px solid #e0e0e0; margin-bottom: 10px; background: #fff;\">\n<summary style=\"list-style: none; cursor: pointer; padding: 20px 24px; font-weight: bold; font-size: 19px; color: #1a1a3d; display: flex; justify-content: space-between; align-items: center;\">Can I defer the upgrade?<br \/>\n<span style=\"color: #2fae64; font-size: 14px; margin-left: 16px;\">\u25bc<\/span><\/summary>\n<div style=\"padding: 0 24px 20px 24px; color: #333; font-size: 16px; line-height: 1.6; border-top: 1px solid #f0f0f0; padding-top: 16px;\">Yes. NBN has committed to safeguards including multiple notifications, the option to extend or defer before any suspension, and case-managed support for customers who need help. If the timing is difficult, contact your provider rather than ignoring the notices.<\/div>\n<\/details>\n<details style=\"border: 1px solid #e0e0e0; margin-bottom: 10px; background: #fff;\">\n<summary style=\"list-style: none; cursor: pointer; padding: 20px 24px; font-weight: bold; font-size: 19px; color: #1a1a3d; display: flex; justify-content: space-between; align-items: center;\">How much notice will I get?<br \/>\n<span style=\"color: #2fae64; font-size: 14px; margin-left: 16px;\">\u25bc<\/span><\/summary>\n<div style=\"padding: 0 24px 20px 24px; color: #333; font-size: 16px; line-height: 1.6; border-top: 1px solid #f0f0f0; padding-top: 16px;\">You\u2019ll have six months from your first notice to order the upgrade. Industry reporting says reminders will arrive at around six months, three months and one month before the deadline, on top of the first notification.<\/div>\n<\/details>\n<details style=\"border: 1px solid #e0e0e0; margin-bottom: 10px; background: #fff;\">\n<summary style=\"list-style: none; cursor: pointer; padding: 20px 24px; font-weight: bold; font-size: 19px; color: #1a1a3d; display: flex; justify-content: space-between; align-items: center;\">What if I rent?<br \/>\n<span style=\"color: #2fae64; font-size: 14px; margin-left: 16px;\">\u25bc<\/span><\/summary>\n<div style=\"padding: 0 24px 20px 24px; color: #333; font-size: 16px; line-height: 1.6; border-top: 1px solid #f0f0f0; padding-top: 16px;\">You\u2019ll need your landlord\u2019s or property manager\u2019s permission, since the installation involves drilling and equipment fixed to the building. Start that conversation as soon as you get a notice, and mention that full fibre is a free, permanent improvement to the property.<\/div>\n<\/details>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NBN is retiring copper: what your upgrade notice actually means Got a letter, email or text about upgrading your NBN to fibre? You\u2019re not alone. As NBN moves more homes off its older copper network, plenty of Aussies are getting messages about fibre upgrades, and a lot of them come with the same three questions&#8230;.<\/p>\n","protected":false},"author":15,"featured_media":31113,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE - mate<\/title>\n<meta name=\"description\" content=\"Got a letter saying your NBN connection is being upgraded? Here&#039;s what the NBN Targeted Upgrade notice means, how to tell it&#039;s genuine, and what you need to do.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE - mate\" \/>\n<meta property=\"og:description\" content=\"Got a letter saying your NBN connection is being upgraded? Here&#039;s what the NBN Targeted Upgrade notice means, how to tell it&#039;s genuine, and what you need to do.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/\" \/>\n<meta property=\"og:site_name\" content=\"mate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/matecommunicate\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-13T23:08:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2026\/10\/gemini-2.5-flash-image_NBN_technicans_in_the_street_running_new_fibre_cables-3.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1344\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Dom O&#039;Brien\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@matecommunicate\" \/>\n<meta name=\"twitter:site\" content=\"@matecommunicate\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dom O'Brien\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/\"},\"author\":{\"name\":\"Dom O'Brien\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/person\/16d52d4c5845ab13b8c486624173ffd5\"},\"headline\":\"NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE\",\"datePublished\":\"2026-10-13T23:08:37+00:00\",\"dateModified\":\"2026-10-13T23:08:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/\"},\"wordCount\":1794,\"publisher\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\"},\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/\",\"name\":\"NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE - mate\",\"isPartOf\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#website\"},\"datePublished\":\"2026-10-13T23:08:37+00:00\",\"dateModified\":\"2026-10-13T23:08:37+00:00\",\"description\":\"Got a letter saying your NBN connection is being upgraded? Here's what the NBN Targeted Upgrade notice means, how to tell it's genuine, and what you need to do.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.letsbemates.com.au\/mate\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#website\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/\",\"name\":\"mate\",\"description\":\"Mate Site\",\"publisher\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.letsbemates.com.au\/mate\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\",\"name\":\"Mate Communicate\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png\",\"contentUrl\":\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png\",\"width\":115,\"height\":31,\"caption\":\"Mate Communicate\"},\"image\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/matecommunicate\",\"https:\/\/twitter.com\/matecommunicate\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/person\/16d52d4c5845ab13b8c486624173ffd5\",\"name\":\"Dom O'Brien\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/75c8ff3eca97a04dffcba1fbfe612ce9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/75c8ff3eca97a04dffcba1fbfe612ce9?s=96&d=mm&r=g\",\"caption\":\"Dom O'Brien\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE - mate","description":"Got a letter saying your NBN connection is being upgraded? Here's what the NBN Targeted Upgrade notice means, how to tell it's genuine, and what you need to do.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/","og_locale":"en_US","og_type":"article","og_title":"NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE - mate","og_description":"Got a letter saying your NBN connection is being upgraded? Here's what the NBN Targeted Upgrade notice means, how to tell it's genuine, and what you need to do.","og_url":"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/","og_site_name":"mate","article_publisher":"https:\/\/www.facebook.com\/matecommunicate","article_published_time":"2026-10-13T23:08:37+00:00","og_image":[{"width":1344,"height":768,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2026\/10\/gemini-2.5-flash-image_NBN_technicans_in_the_street_running_new_fibre_cables-3.webp","type":"image\/webp"}],"author":"Dom O'Brien","twitter_card":"summary_large_image","twitter_creator":"@matecommunicate","twitter_site":"@matecommunicate","twitter_misc":{"Written by":"Dom O'Brien","Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/#article","isPartOf":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/"},"author":{"name":"Dom O'Brien","@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/person\/16d52d4c5845ab13b8c486624173ffd5"},"headline":"NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE","datePublished":"2026-10-13T23:08:37+00:00","dateModified":"2026-10-13T23:08:37+00:00","mainEntityOfPage":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/"},"wordCount":1794,"publisher":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization"},"inLanguage":"en-AU"},{"@type":"WebPage","@id":"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/","url":"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/","name":"NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE - mate","isPartOf":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#website"},"datePublished":"2026-10-13T23:08:37+00:00","dateModified":"2026-10-13T23:08:37+00:00","description":"Got a letter saying your NBN connection is being upgraded? Here's what the NBN Targeted Upgrade notice means, how to tell it's genuine, and what you need to do.","breadcrumb":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.letsbemates.com.au\/mate\/nbn-is-retiring-copper-what-your-upgrade-notice-means-mate\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.letsbemates.com.au\/mate\/"},{"@type":"ListItem","position":2,"name":"NBN Is Retiring Copper: What Your Upgrade Notice Means | MATE"}]},{"@type":"WebSite","@id":"https:\/\/www.letsbemates.com.au\/mate\/#website","url":"https:\/\/www.letsbemates.com.au\/mate\/","name":"mate","description":"Mate Site","publisher":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.letsbemates.com.au\/mate\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization","name":"Mate Communicate","url":"https:\/\/www.letsbemates.com.au\/mate\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/","url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png","contentUrl":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png","width":115,"height":31,"caption":"Mate Communicate"},"image":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/matecommunicate","https:\/\/twitter.com\/matecommunicate"]},{"@type":"Person","@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/person\/16d52d4c5845ab13b8c486624173ffd5","name":"Dom O'Brien","image":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/75c8ff3eca97a04dffcba1fbfe612ce9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/75c8ff3eca97a04dffcba1fbfe612ce9?s=96&d=mm&r=g","caption":"Dom O'Brien"}}]}},"_links":{"self":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/posts\/31112"}],"collection":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/comments?post=31112"}],"version-history":[{"count":2,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/posts\/31112\/revisions"}],"predecessor-version":[{"id":31115,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/posts\/31112\/revisions\/31115"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/media\/31113"}],"wp:attachment":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/media?parent=31112"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/categories?post=31112"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/tags?post=31112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}