{"id":17532,"date":"2024-05-08T10:03:22","date_gmt":"2024-05-08T00:03:22","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?p=17532"},"modified":"2025-09-11T10:24:05","modified_gmt":"2025-09-11T00:24:05","slug":"why-is-my-internet-slow","status":"publish","type":"post","link":"https:\/\/www.letsbemates.com.au\/mate\/why-is-my-internet-slow\/","title":{"rendered":"Why is My Internet So Slow? Top 7 Common Causes | MATE"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We\u2019ve all been there. You\u2019re in the middle of a riveting movie, an intense gaming session, or an important video call, and suddenly your internet slows to a crawl. The buffer icon appears, turning your immersive experience into a frustrating waiting game. You can\u2019t help but wonder: \u2018Why is my WiFi so slow?\u2019. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, we at MATE are here to help you unravel the mysteries behind slow internet speeds in this crash course blog article. Let\u2019s get started!<\/span><\/p>\n<h2>Why is my internet slow?<\/h2>\n<ol>\n<li><a href=\"#connected_devices\">Connected devices<\/a><\/li>\n<li><a href=\"#network_congestion\">Network congestion<\/a><\/li>\n<li><a href=\"#type_of_connection_the_nbn_effect\">Type of connection: The nbn effect<\/a><\/li>\n<li><a href=\"#distance_from_router\">Distance from router<\/a><\/li>\n<li><a href=\"#network_outages_and_line_faults\">Network outages and line faults<\/a><\/li>\n<li><a href=\"#hardware_and_software_issues\">Hardware and software issues<\/a><\/li>\n<li><a href=\"#device_performance\">Device performance<\/a><\/li>\n<\/ol>\n<h2><span style=\"font-weight: 400;\">Understanding internet speeds\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Before we dive into the reasons why your internet might be slow, <\/span><span style=\"font-weight: 400;\">having a basic understanding of internet specs is important.<\/span><span style=\"font-weight: 400;\"> When you take an internet speed test, you\u2019re essentially measuring two main components: download speed and upload speed<\/span><span style=\"font-weight: 400;\">. Both of these connection speeds can impact how you use the internet by causing lag or other issues.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Download speed\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Download speed refers to how quickly <\/span><span style=\"font-weight: 400;\">your device receives<\/span><span style=\"font-weight: 400;\"> data from the internet. This is what affects your ability to<\/span><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li>Download files<\/li>\n<li>Stream videos<\/li>\n<li>Load webpages<\/li>\n<li>Load gaming software.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you\u2019ve ever struggled with lag during any of these activities, there are several probable factors<\/span><span style=\"font-weight: 400;\"> which we\u2019ll get to in a moment.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Upload speed\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">On the other hand, upload speed is how quickly data can be sent from your device to the internet. <\/span><span style=\"font-weight: 400;\">Upload speed is typically used in the following activities:<\/span><\/p>\n<ul>\n<li>Video calls<\/li>\n<li>Uploading files<\/li>\n<li>Posting content online<\/li>\n<li>Performing work presentations<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you\u2019re having trouble with <\/span><span style=\"font-weight: 400;\">any of the applications above, <\/span><span style=\"font-weight: 400;\">your uploading speed is likely the culprit.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Understanding nbn speed tiers: The key to optimal internet experience<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As we navigate an increasingly digital world, a reliable and speedy internet connection has never been more important. Whether you\u2019re working from home, streaming your favourite show, or engaging in intense gaming sessions, your online experience hinges heavily on your internet connection speed. So, if you\u2019ve ever found yourself asking, \u201cwhy is my internet slow today?\u201d It\u2019s important to understand that your chosen nbn speed tier is a significant determining factor.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We provide a range of <\/span><a href=\"https:\/\/www.letsbemates.com.au\/nbn\/\"><span style=\"font-weight: 400;\">MATE nbn plans<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><span style=\"font-weight: 400;\"> each designed to cater to different household sizes and internet usage requirements. Understanding these tiers and their capacities <\/span><span style=\"font-weight: 400;\">allows<\/span><span style=\"font-weight: 400;\"> you to gauge the <\/span><span style=\"font-weight: 400;\">expected<\/span><span style=\"font-weight: 400;\"> speeds and determine if your current plan aligns with your usage needs.<\/span><\/p>\n<p style=\"margin-top: 1.5em;\"><a style=\"display: inline-block; padding: 10px 18px; background-color: #00b26b; color: #ffffff; text-decoration: none; font-weight: bold; border-radius: 4px;\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/nbn-internet-plans\/\" target=\"_blank\" rel=\"noopener\">Read more about our current nbn internet plans and offers<\/a>\n<h2><span style=\"font-weight: 400;\">Why understanding nbn speed tiers matters<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Recognising and understanding your NBN speed tier is a fundamental step in managing your internet performance. It allows you to set realistic expectations and troubleshoot any speed-related issues effectively. If your internet seems slow, it could be because the speed tier of your connection isn\u2019t suitable for your usage needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, if you are on the Crikey nbn plan but often stream 4K content or use multiple devices at the same time, you are likely to experience slower speeds\u2014because your internet usage exceeds what the tier can provide.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Conversely, if you have Fair Dinkum nbn plan but only use the internet for light browsing and emailing, you might be paying for more speed than you need. In this case, downgrading to a lower tier could save you money without compromising your internet experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Seamlessly set up your internet with MATE today and experience tailored services according to your needs. For an actionable guide on<\/span> <a href=\"https:\/\/www.letsbemates.com.au\/mate\/how-to-get-nbn-internet\/\"><span style=\"font-weight: 400;\">how to get nbn internet<\/span><\/a><span style=\"font-weight: 400;\">, follow our previous blog to connect in 3 easy steps. <\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What speed tier can you get?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Another critical factor to consider when it comes to nbn speeds is the specific nbn technology your residence has access to. Depending on the infrastructure in your area, you might have access to one of several nbn technology types, including Fibre to the Node (FTTN), Fibre to the Premises (FTTP), or Fibre to the Curb (FTTC), among others. Read our blog for more information on <\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/should-i-upgrade-my-nbn-to-fibre\/\"><span style=\"font-weight: 400;\">whether you should upgrade to fibre.<\/span><\/a>\n<p><span style=\"font-weight: 400;\">For instance, if you have FTTN, your internet speed might be influenced by the distance from your residence to the node, which could impact the maximum speed achievable. In contrast, a FTTP connection, where the fibre optic cable reaches your premises, can support higher speed tiers, like <\/span><span style=\"font-weight: 400;\">Fair Dinkum<\/span><span style=\"font-weight: 400;\">, thanks to its superior technology.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Similarly, a FTTC connection, a hybrid of the FTTN and FTTP technologies, where the fibre reaches a mini-node close to your premises, can potentially support high-speed tiers like You Beaut or even Fair Dinkum, depending on the quality and length of the copper line from the curb to your premises.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Common causes of slow internet<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Several factors can contribute to slow internet speeds, although sometimes you may be <\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/why-is-my-nbn-internet-not-working\/\"><span style=\"font-weight: 400;\">experiencing an outage<\/span><\/a><span style=\"font-weight: 400;\">. Here are the most common causes of slow connection speeds:<\/span><\/p>\n<h3 id=\"connected_devices\">1. Connected devices<\/h3>\n<p><span style=\"font-weight: 400;\">First, the number of connected devices in your home can significantly impact your internet speed. When multiple smartphones, computers, tablets, and other Wi-Fi-connected devices share the same bandwidth, it can lead to congestion and slower speeds for each device. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Second, outdated hardware and software can cause internet speed issues. Ensure that your computer drivers and router firmware are up to date to improve performance and resolve connection drops. <\/span><span style=\"font-weight: 400;\">If it\u2019s time for a new router, you can<\/span> <a href=\"https:\/\/www.letsbemates.com.au\/nbn-ready-modem\/?srsltid=AfmBOoqJhXGlRPv5mz9VIkFf7u2pxL0qEDPRAakNddnJ-Eq8WL7afvNT\"><span style=\"font-weight: 400;\">purchase one with us<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">and we\u2019ll deliver it to your door \u2014 ready to go from the box.<\/span><\/p>\n<h3 id=\"network_congestion\">2. Network congestion<\/h3>\n<p><span style=\"font-weight: 400;\">Just like roads during rush hour, internet networks can get congested. If many people are using the same network at the same time, it can lead to slower speeds for everyone. This is especially noticeable during the internet \u2018busy period\u2019, which is typically between 7<\/span><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\">00 pm and 11<\/span><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\">00 pm daily. During these hours, a greater number of users are online, streaming, gaming, and video calling, all of which can put a significant strain on network resources.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a shared household, you might notice that your internet slows down when multiple people are <\/span><span style=\"font-weight: 400;\">online<\/span><span style=\"font-weight: 400;\"> simultaneously. This is because all the devices connected to your network <\/span><span style=\"font-weight: 400;\">share<\/span><span style=\"font-weight: 400;\"> your connection\u2019s bandwidth. If one device is using a large amount of bandwidth (for example, stream<\/span><span style=\"font-weight: 400;\">ing<\/span><span style=\"font-weight: 400;\"> a 4K movie), there might not be enough left for other devices, leading to slower speeds overall.<\/span><\/p>\n<h3 id=\"type_of_connection_the_nbn_effect\">3. Type of connection: The nbn effect<\/h3>\n<p><span style=\"font-weight: 400;\">The type of internet connection you have can also significantly impact your connection speed. For instance, if you\u2019re using older technology like ADSL2+, your upload and download speeds will be linked, so when you max out one, the other gets throttled and slows significantly.<\/span><\/p>\n<h3 id=\"distance_from_router\">4. Distance from router<\/h3>\n<p><span style=\"font-weight: 400;\">Your physical location within your own home or office can also significantly influence your internet speeds, particularly when considering your distance from the router.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The further your device is from the Wi-Fi router, the weaker the signal strength. This weakening is due to the nature of Wi-Fi signals, which degrade over distance and through obstacles.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With this in mind, it\u2019s important to consider your Wi-Fi setup. Walls and interference from other devices can weaken Wi-Fi signals, leading to slower speeds. To improve your wireless network coverage, consider using a Wi-Fi extender to eliminate dead zones and weak spots within your home.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if your router is hidden away in a corner or has many walls or objects between your router and your wireless devices, this may be the culprit of a slow connection.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-17546\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/06\/Why-is-My-Internet-So-Slow_-Body.png\" alt=\"Why Is My Internet So Slow\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/06\/Why-is-My-Internet-So-Slow_-Body.png 900w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/06\/Why-is-My-Internet-So-Slow_-Body-768x512.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<h3 id=\"network_outages_and_line_faults\">5. Network outages and line faults<\/h3>\n<p><span style=\"font-weight: 400;\">Network outages and line faults can cause significant disruptions to your internet connection. If there\u2019s an issue with the infrastructure that delivers the internet to your home, it can lead to slow speeds or even a complete loss of connectivity. If you suspect this might be the case, <\/span><span style=\"font-weight: 400;\">you should<\/span><span style=\"font-weight: 400;\"> check with your internet service provider for any reported outages or known issues affecting your area.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With MATE, you can download the <\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/download-mymate\/\"><span style=\"font-weight: 400;\">myMATE app<\/span><\/a><span style=\"font-weight: 400;\"> on your device to regularly check for and get more information about network outages potentially affecting your MATE nbn plan.<\/span><\/p>\n<h3 id=\"hardware_and_software_issues\">6. Hardware and software issues<\/h3>\n<p><span style=\"font-weight: 400;\">Your hardware (like your router or modem) and software (like your operating system or applications) can also significantly impact your internet speed. Outdated hardware may not be able to handle higher internet speeds. Similarly, outdated or buggy software might not be optimised for your connection, leading to a slower internet experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, it\u2019s a good idea to update your devices and software regularly. Additionally, addressing internet speed issues by updating computer drivers and router firmware can improve performance and resolve connection drops.<\/span><\/p>\n<h3 id=\"device_performance\">7. Device performance<\/h3>\n<p><span style=\"font-weight: 400;\">Finally, the performance of your individual devices can affect your internet speed. Older devices may be unable to process data as quickly as newer ones, leading to slower loading times. This could be the case if your internet seems slow on one device but not on others.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The number of applications or processes simultaneously running on your device can also impact its performance. <\/span><span style=\"font-weight: 400;\">If your device is trying to do too many things at once, it might not have enough resources to load webpages or stream videos quickly. <\/span><span style=\"font-weight: 400;\">Unused applications running in the background <\/span><span style=\"font-weight: 400;\">could be using up bandwidth without you even realising it. Regularly checking for and closing unnecessary applications can help ensure your bandwidth is used efficiently.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to improve your Internet speed<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now that we\u2019ve covered the common causes of slow internet, let\u2019s look at some steps you can take to <\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/internet-connectivity\/\"><span style=\"font-weight: 400;\">diagnose and improve your internet speed.<\/span><\/a><span style=\"font-weight: 400;\"> These steps can help you get the most out of your connection, whether you\u2019re dealing with slow speeds on a single device or your entire network. <\/span><span style=\"font-weight: 400;\">Some things you can do to improve your <\/span><span style=\"font-weight: 400;\">slow internet<\/span><span style=\"font-weight: 400;\"> include<\/span><span style=\"font-weight: 400;\">:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. Conduct a speed test<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The first step in diagnosing slow internet is to <\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/speed-test-what-to-look-for\/\"><span style=\"font-weight: 400;\">conduct a speed test<\/span><\/a><span style=\"font-weight: 400;\">. This will give you a snapshot of your current download and upload speeds, allowing you to compare them with the speeds you should be getting based on your internet plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When conducting a speed test, be sure to turn off any other activities or applications that might be using up your bandwidth. This will give you a more accurate picture of your internet speed when it\u2019s not being used for anything else.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your speed test results are significantly lower than the speeds you\u2019re supposed to get, it could indicate an issue with your internet connection. On the other hand, if your speeds are as advertised but your internet still feels slow, the issue might be with your device or your network setup.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. Check your devices<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If your internet is slow only on one device, the issue might be with that device rather than your internet connection. Here are a few things you can check:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check for any applications running in the background that might be using up bandwidth. These could be things like updates, cloud storage syncs, or streaming services.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make sure your device\u2019s operating system and applications are up to date. Outdated software can often cause performance issues.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If your device is older, it might not be able to handle higher internet speeds. In this case, you might need to consider upgrading your device.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">3. Check your network setup<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If your internet is slow on all your devices, the issue might be with your network setup. Here are a few things you can check:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Check your router\u2019s location:<\/strong>\u00a0If your router is tucked away in a corner, it might not be providing a strong signal to your devices. Try to place your router in a central location in your home, and keep it away from any obstacles that could interfere with the signal.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Check your WiFi channels:<\/strong>\u00a0Other devices in your home, like cordless phones and microwaves, can interfere with your WiFi signal. Changing your Wi-Fi channel might improve your internet speed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Use an ethernet cable instead of Wi-Fi:\u00a0<\/strong>A wired connection is often faster and more reliable than a wireless one.<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">4. Consider your internet plan<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you\u2019ve checked your devices and network setup and you\u2019re still experiencing slow speeds, it might be time to consider your internet plan. If your current plan doesn\u2019t provide enough bandwidth for your needs, you might need to upgrade to a higher tier.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider how you use the internet. If you\u2019re frequently streaming videos, playing online games, or working from home, you might benefit from a plan with higher speeds. At MATE, we offer a range of unlimited data nbn plans to suit different needs, from casual browsing to heavy internet usage. We\u2019re always happy to help you find the right plan for you.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Improving wireless coverage<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">For an in-depth guide on how to speed up your internet without touching your modem, check out our previous <\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/speeding-up-internet\/\"><span style=\"font-weight: 400;\">MATE blog here<\/span><\/a><span style=\"font-weight: 400;\">. It outlines five ways you can boost your internet speed without fiddling with your hardware. Multiple Wi-Fi signals can impact network performance, causing interference and reducing overall speed. Using a Wi-Fi extender to connect to the router&#8217;s wireless network can help improve coverage and eliminate dead zones. Or check out our blog on \u2018<\/span><a href=\"https:\/\/www.letsbemates.com.au\/mate\/how-to-get-nbn-internet\/\"><span style=\"font-weight: 400;\">how to get nbn internet<\/span><\/a><span style=\"font-weight: 400;\">\u2019.<\/span><\/p>\n<h2><span style=\"font-weight: 400; color: #00b26b;\">Frequently asked questions<\/span><\/h2>\n<div class=\"accordion-list\">\n<div class=\"accordion\">\n<h3 class=\"accordion-header\">How can I improve my internet speed?<\/h3>\n<div class=\"accordion-content\">\n<p><span style=\"font-weight: 400;\">To improve your internet, you need to identify the cause of your slow internet connection and find the best solution. Some things you can do include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Network congestion<\/b><span style=\"font-weight: 400;\">: Avoid this by using the Internet during off-peak hours.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>A device or network setup issue<\/b><span style=\"font-weight: 400;\">: For a speedier connection, <\/span><span style=\"font-weight: 400;\">consider updating your devices or optimising your network setup, i.e. relocating your router.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Unsuitable Internet plan<\/b>: You can upgrade your plan or adjust your internet usage to maximise your nbn.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"accordion\">\n<h3 class=\"accordion-header\">What is a DNS server, and how can it affect my internet speed?<\/h3>\n<div class=\"accordion-content\">\n<p>DNS, or Domain Name System, is like the phonebook for the internet. It translates domain names to IP addresses so browsers can load Internet resources. Your device typically defaults to the DNS servers of your internet provider. However, sometimes these servers can be slow or experience issues. Changing your DNS server settings can sometimes improve your internet speed.<\/p>\n<\/div>\n<\/div>\n<div class=\"accordion\">\n<h3 class=\"accordion-header\">How can I change my DNS server settings?<\/h3>\n<div class=\"accordion-content\">\n<p><span style=\"font-weight: 400;\">To change your DNS settings on a Windows 10 device, you need to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press the Windows key\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Type in \u2018view network connections\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press \u2018Enter\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right-click on your Wi-Fi network<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select \u2018Properties\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Double click on \u2018Internet Protocol Version 4 (TCP\/IPv4)\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the option \u2018Use the following DNS server addresses\u2019.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can then input alternative DNS servers. Two popular choices are Google\u2019s DNS servers: 8.8.8.8 (primary) and 8.8.4.4 (secondary), and Cloudflare\u2019s DNS servers: 1.1.1.1 (primary) and 1.0.0.1 (secondary).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more advanced users, you can change the DNS settings at a router level to apply to every device connected via Wi-Fi. This can be found under LAN, WAN or DHCP settings. Always remember to test your Wi-Fi speeds after making changes to check for improvements.<\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"accordion\">\n<h3 class=\"accordion-header\">What speeds can I expect from a MATE internet plan?<\/h3>\n<div class=\"accordion-content\">\n<p>As one of Australia\u2019s leading internet providers, MATE allows you to choose from a variety of unlimited data nbn plans according to your internet needs. The \u2018typical busy period speed\u2019 indicates the average download speed you can expect during peak usage hours, typically from 7pm to 11pm.<\/p>\n<p style=\"margin-top: 1.5em;\"><a style=\"display: inline-block; padding: 10px 18px; background-color: #00b26b; color: #ffffff; text-decoration: none; font-weight: bold; border-radius: 4px;\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/nbn-internet-plans\/\" target=\"_blank\" rel=\"noopener\">Read more about our current nbn internet plans and offers<\/a>\n<\/div>\n<\/div>\n    <div id=\"cta-nbn-btns\">\r\n        <div class=\"review-content-wrapper cta-nbn-btns d-flex flex-column flex-lg-row\">\r\n            <div class=\"rating d-flex flex-column flex-lg-row align-items-center\">\r\n                <div class=\"stars d-flex flex-row align-items-center justify-content-center mx-n1 mb-3 mb-lg-0 me-3\">\r\n                    <div class=\"item\">\r\n                        <img class=\"me-1\" loading=\"lazy\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/themes\/custom-theme\/assets\/images\/stars-full.png\" alt=\"star-1\" style=\"width: 24px; height: 24px;\">\r\n                    <\/div>\r\n                    <div class=\"item\">\r\n                        <img class=\"me-1\" loading=\"lazy\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/themes\/custom-theme\/assets\/images\/stars-full.png\" alt=\"star-2\" style=\"width: 24px; height: 24px;\">\r\n                    <\/div>\r\n                    <div class=\"item\">\r\n                        <img class=\"me-1\" loading=\"lazy\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/themes\/custom-theme\/assets\/images\/stars-full.png\" alt=\"star-3\" style=\"width: 24px; height: 24px;\">\r\n                    <\/div>\r\n                    <div class=\"item\">\r\n                        <img class=\"me-1\" loading=\"lazy\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/themes\/custom-theme\/assets\/images\/stars-full.png\" alt=\"star-4\" style=\"width: 24px; height: 24px;\">\r\n                    <\/div>\r\n                    <div class=\"item\">\r\n                        <img class=\"me-1\" loading=\"lazy\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/themes\/custom-theme\/assets\/images\/stars-full.png\" alt=\"star-5\" style=\"width: 24px; height: 24px;\">\r\n                    <\/div>\r\n                <\/div>\r\n                <div class=\"info mb-3 mb-lg-0 me-3\">\r\n                    Over<span class=\"no\"> 2500 <\/span> <span class=\"remarks\">5-star <\/span>reviews\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"product-review ms-3\">\r\n                <img src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/themes\/custom-theme\/assets\/images\/product-review.png \" alt=\"Product Review\" class=\"img-fluid\" height=\"32\" width=\"161\" style=\"height:32px;width:161px\">\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"content-bottom-links pt-3 mt-3 border-top\">\r\n            <div class=\"wrap\">\r\n                <h4 class=\"mb-4 flex-column flex-lg-row justify-content-start\">\r\n                    Are you ready to be our mate? Call now\r\n                    <a href=\"tel:13 14 13\" class=\"info-custombtn align-items-center\">\r\n                        <i class=\"fas fa-phone\"><\/i>\r\n                        <span class=\"tracknumber fs-5\">13 14 13<\/span>\r\n                    <\/a>\r\n                <\/h4>\r\n                <ul class=\"links list-unstyled d-flex flex-column flex-lg-row mt-3\">\r\n                    <li class=\"pb-3 pb-lg-0 pe-3\">\r\n                        <a href=\"https:\/\/www.letsbemates.com.au\/nbn\/\" class=\"btn btn-lg btn-yellow fs-16\">See our internet plans<\/a>\r\n                    <\/li>\r\n                    <li class=\"pb-3 pb-lg-0 pe-3\">\r\n                        <a href=\"https:\/\/www.letsbemates.com.au\/mobile\/\" class=\"btn btn-lg btn-yellow fs-16\">See our mobile plans<\/a>\r\n                    <\/li>\r\n                    <li class=\"pb-3 pb-lg-0 pe-3\">\r\n                        <!-- <a href=\"https:\/\/www.letsbemates.com.au\/nbn\/\" class=\"btn btn-lg btn-yellow\">see our bundle plans<\/a> -->\r\n                        <a href=\"https:\/\/www.letsbemates.com.au\/mate\/bundles\/\" class=\"btn btn-lg btn-yellow fs-16\">See our bundle plans<\/a>\r\n                    <\/li>\r\n                <\/ul>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    \n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve all been there. You\u2019re in the middle of a riveting movie, an intense gaming session, or an important video call, and suddenly your internet slows to a crawl. The buffer icon appears, turning your immersive experience into a frustrating waiting game. You can\u2019t help but wonder: \u2018Why is my WiFi so slow?\u2019. Well, we&#8230;<\/p>\n","protected":false},"author":3,"featured_media":17547,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[22],"tags":[32,36,136,139,197,277,278],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why is My Internet So Slow? Top 7 Common Causes | MATE<\/title>\n<meta name=\"description\" content=\"Slow internet can be frustrating. We cover the top 7 common causes, such as outdated hardware, network congestion &amp; router distance. Find out why with MATE.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/why-is-my-internet-slow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why is My Internet So Slow? Top 7 Common Causes | MATE\" \/>\n<meta property=\"og:description\" content=\"Slow internet can be frustrating. We cover the top 7 common causes, such as outdated hardware, network congestion &amp; router distance. 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